Erin H.12/07/23I called in Sept 2023 about my over the range microwave turning off. Dan did his best to figure out the issue when it turned back on. It was strange...best option due to the age was buy a new one.... More
Courtney C.08/16/23First - I would recommend skipping all of the negative reviews about this company. Clearly people do not understand how appliance warranties work - Boston Joe's is not to blame for those issues.... More
Octavia P.11/22/22They are expensive. $109.95 plus tax to come to your house and diagnose the appliance only. (Doesn't matter if you told them what's wrong and you were correct). The charge doesn't go towards the... More
Grey S.10/30/23Just tried them today, 10/30/23, dispatch is obviously the problem, talked to her for about 5 min and she seemed uninterested in a warranty repair, said there is only one guy that fixes fridges... More
Meri M.08/10/23We've been having an issue with our Samsung fridge. One July 22, Tech Joe came to our house to check it out. He was fantastic. Gave us tips, tried the least expensive fix first. Wrote on our work... More