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BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Batteries
Brands
Subaru
Payment method
amex, check, debit, discover, master card, visa
Neighborhood
Aston Avenue
Categories

Reviews

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JA
Justin A.

02/12/2017

Overall

As a former employee I can recommend this establishment with absolute confidence. I would full heartedly recommend tillits to anyone.

NY
Nancy Y.
Edited: 02/08/2017
Overall

Exceptional service, I always feel like they do things for me that

abenii689
Edited: 02/07/2017
Overall

Marv was especially helpful in providing a loaner car close to my home in Sebastopol, saving me the drive to and from Tilletts. What a guy! Thank you!

AN
Ashlynqn N.

09/30/2014

Overall

I get my oil changed at Tillett's as a way to keep tabs on how my high mileage car is doing mechanically. They keep me posted on what maintenance is on the horizon. They stick to their schedule and I am in and out of there quickly. Staff is always helpful and polite. They even have wireless if I need to get work done.

JE
Julie E.

09/24/2014

Overall

Tom, Joanne and Andrea are always friendly and really great to work with. They offer loaner cars, but this time I chose to hang out and have some coffee in their comfortable waiting room and catch up on my e-mails while they did a break job and routine maintenance on my Impreza. Everything was done as I'd anticipated and right on schedule. I can always depend on Tillet's Automotive because it's locally owned by a terrific family with solid ethics. They've always come through for us.

SN
Suzain N.

09/15/2014

Overall

Tillett's is a family run business. From the start, they have been very helpful and accommodating. I feel confident that every time I need car help, they will be there to provide excellent service. I highly recommend them to anyone needing Subaru car service or car advice. P.S. Tom also manages to recondition and sell used Subarus. I would feel completely confident buying one of these when it comes time to part with my current vehicle.

KH
Keith H.

09/04/2014

Overall

Tom and Family is top notch! They take care of their customers. Fast and friendly service as always!

TA
Tanisha A.

08/29/2014

Overall

The folks there are always friendly and provide great service. They fit me into their schedule, convenient or not. I feel safe knowing their work is good.

JE
Jasmine E.

08/19/2014

Overall

Everything went wonderfully and I always feel both my car and me are well cared for. Quick service, knowledgeable and helpful technicians

rchester462

07/24/2014

Overall

My two experiences thus far are totally positive. Everyone is friendly; answer all my questions, accommodating, reasonable prices. I feel very comfortable having my 1999 Subaru serviced by TL Tillett's.

AI
Alexi I.

07/21/2014

Overall

Excellent service as usual, friendly, helpful and fast! Always the best! Reliable, flexible, helpful. Thanks for everything!

CA
Ciera A.

07/15/2014

Overall

I was very pleased with the fast service that they gave me and would definitely refer future customers to them.

MA
Maria A.

07/07/2014

Overall

Excellent service, very caring staff. Most trustworthy mechanic in over thirty years as a car owner.

WY
Wesley Y.

06/13/2014

Overall

Great service as always! We recommend Tillets to everyone. In and out and with a loaner - what could be better

EO
Eduardo O.

06/04/2014

Overall

"Although I brought in my car to have a puncture plugged, the puncture was in such a place that it could not be fixed; and what's worse, I needed to buy 4 new tires.

Since I have a long trusting relationship with Tom, I was confident that the expensive fix was appropriate,"

AN
Aidan N.

05/27/2014

Overall

"Tillet's is the 'BEST'

I can rely on excellent care for my car from them.

I have been a faithful customer for over 10 years.

I recommend them to anyone that drives a Subaru!"

Overall

How hard is it to find an honest mechanic who also knows what they are doing? I found mine at Tillett's Automotive. I drive 40 miles to bring my Outback to Tillett's, and it has always been worth the drive. They look beyond the repair and make sure my entire car is safe and sound, every time it's in the shop. I've tried others, but Tillett's beat them all for price and quality of service.

KY
Kourtney Y.

04/28/2014

Overall

I have been a patron of Tillett's for several years. They are up front and honest with talking about service and trouble-shooting problems. They charge reasonable prices and take your cars service sincerely. I have been extremely happy with their efficiency and timely service.

IT
Iann T.

04/16/2014

Overall

Found a light for me from a yard saving me tons of money with next day install. Although they would have gotten me a new one if I wanted to go that route. Why anyone would be going anywhere else but here for their Subaru servicing is something I do not understand.

simyy866

03/26/2014

Overall

I've been having recurring alternator issues for the past 8 months (presently on third alternator!). This would be a much more frustrating experience if it were not for Tillets' willingness to stand behind their warranty on parts and work. Thanks!

Details

Phone: (707) 527-7615

Address: 1426 Petaluma Hill Rd, Santa Rosa, CA 95404

Website: http://www.tltilletts.com

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