Volkswagen Of Oakland

It was a very good experience. It didn't take too long and we were able to work out the numbers reasonably and fast.

- Violetta B.

I have the cursed Jetta TDI. The check engine light came on and the dealership is charging me $651 to replace the Rear oxygen sensor. What a bunch of crooks!

The manager's explanation was it takes his mechanic at least an hour to find the problem ($175/hour). Really Webster!!! These days to find a electrical issue with a NEW car you hook it up to a computer which spits out a error code telling you exactly where to find the problem. It takes less then 5 minutes. And I did verify this with 3 other VW shops (dealer and non-dealers).

Now the Rear O2 sensor is a plug so literately you have to dig a bit (no more the 30 min max) to get to the plug, pull it out and replace it. That's it. I actually watched the guy at the shop where I took my car in for a repair do it so don't try and tell me YOUR mechanics that are VW TRAINED will take over an hour to replace it.

So the max you should be charging for the work is $145 + the $250 for the part. That's a total of $400.

I've been coming to the shop for almost 10 years now. I explained that this month I've been hit by hospital expenses and it's my daughter's 16th Birthday. You'd think they'd at least be honest with their charges. NOPE! They don't care. As long as the money goes in their pocket what does it matter if they are overcharging.


The whole service office staff has changed since my previous visit. It's now run by the crooked Webster and his hooligans. I would highly discourage anyone from using them.

I found a great shop in Berkeley that does VW repair. You can message me for the name if you want. HONEST, solid people. Got the whole job done for $330 + tax. Still out the $175 to VW for the supposed hour it took for the mechanic to hook the car up to the computer and read the error on the screen. Sounds to me the money went to pay for reading lessons for him so he code read the instructions the computer was giving him because he sure wasn't digging under my hood.

great pices, and very professional, recommend to anybody