Lauer Real Estate Group

Lauer Real Estate Group is who we rent our home through. My family was displaced from our home due to a tree coming into our home on Thursday during Hurricane Hermine. Our story has been covered in several papers. I called Lauer's emergency number twice on Friday to find out it's actually just an answering service in another city that takes voice mail and has no way of reaching Lauer. I emailed the leasing company at 9:30 a.m. and at 2:00 p.m. I got a curt email from Casey Lauer saying he'd get a vendor out when he could. I sent back pics of the damage. On Sunday, we moved what wasn't damaged. It smelled rotten and moldy. It began pouring flooding the home again. It's now Monday. Still no phone call. I call them today to have a woman say they will not be reimbursing my rent for Sept or deposit and that Casey Lauer refuses to speak to me. They say repairs will take a week. It will take a week just to dry the floors.

I had a horrible experience with the owner of this company. Renters beware. Inflexible, dishonest and very ill tempered. The people who work in the office are quite efficient and sub-contractors do an effective job when properly directed. Unfortunately, owner of company, chooses to cost cut at expense of tenant and safety can become an issue. I had multiple issues over a 9 month period of time that went unattended included a buckled floor that was never repaired. Eventually an accident occurred due to shoddy repair work. I would never rent from this company again.