Saved to Favorites

thumbnail

Pacific Volkswagen

Add to Favorites
CLOSED NOW
Today: 7:00 am - 7:00 pm
Tomorrow: 7:00 am - 7:00 pm
Years in Business icon
26 Years
in Business
Amenities:
Has Wifi
(310) 531-9400CallVisit WebsiteVisit WebsiteMap & DirectionsDirections14900 Hindry AveHawthorne, CA 90250Write a ReviewWrite Review

More Info

General Info
Pacific Volkswagen is an automobile dealership and is located in Hawthorne, Calif. Its facility is spread over an area of more than 8 acres and consists of a service area, lounge and a coffer bar. The dealership offers trucks, wagons, sport utility vehicles and cars of Volkswagen. Its models include Passat, Rabbit, Touareg, Eas, GTI, Jetta and Beetle. It also offers a pre-owned inventory of Chevrolet, Buick, Toyota, Jeep, Hyundai, Saturn, Chrysler, Kia, Ford and BMW. The dealership provides financing and leasing options for vehicles in partnership with lending institutions. Its customer service department provides an online store that features information on buying and selling of cars. It also features quotes section, service booking details and e-mail options. Its black book online provides trade appraisals based on vehicle s condition, mileage, and location. Additionally, the dealership offers specials on inventory and services.
Email
Extra Phones

Phone: (310) 531-9205

Phone: (310) 844-9605

Phone: (310) 803-9609

Phone: (424) 342-5089

TollFree: (888) 862-6122

TollFree: (877) 425-0939

Payment method
amex, all major credit cards
Neighborhood
Hawthorne
Category
Other Information

Wi-Fi: Free

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
CM
C M.

12/01/2016

Overall
Professionalism

6 reviews
1.0 star rating 11/30/2016
I realize that all of my reviews are negative. However, I will only take the time out to write a positive review for businesses who go above and beyond, not for doing what a reasonable consumer should be able to expect them to do. It pisses me off beyond belief to lay out hard earned money for lousy service by a business that clearly doesn't appreciate the very lifeblood that is their customer base.That being said-

Refinanced my vehicle through this dealership. Of course the calls were nonstop before they got the business, but when an issue arose after the fact I called numerous times, could never get anyone on the phone and of course never got a call back. So I gave up.

Fast forward a year later and another issue. I took out an extended warranty through the dealer. The contract I signed indicates that my deductible, should a claim arise, is $100. However, the warranty company indicated to me that the dealer keyed it in as a $250 deductible. Tried numerous times to contact the dealer and as usual no one picks up the phone, nor do they return calls.

Details

Phone: (310) 531-9400

Address: 14900 Hindry Ave, Hawthorne, CA 90250

Website: http://www.pacificvolkswagenservice.com

People Also Viewed