Find a business

        More Info

        General Info
        PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
        Email
        Brands
        Nutro
        Payment method
        amex, master card, visa, discover, cash, check, debit, paypal
        Other Links

        http://www.petsmart.com

        http://www.petsmart.com/store-locator/store/?storeID=0506&utm_source=google&utm_medium=organic&utm_campaign=google-my-business

        http://stores.petsmart.com/result-details.php?store=506

        Categories
        Pet Stores, Aquariums & Aquarium Supplies, Birds & Bird Supplies, Pet Food, Pet Grooming, Pet Services, Pet Training

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        TB
        Thomas B.
        Edited: 04/20/2017
        Overall

        I was a long time patron of this store. After a couple of difficult customer service experiences, I previously gave a bad review on this site. However, the new manager contacted me, offered his apologies, and provided me with a generous gift card. I consider the issues resolved to my satisfaction, and have resumed patronizing Pet Smart.

        Helpful(0)Flag
        TB
        Thomas B.

        04/09/2017

        Provided by Superpages
        Overall

        I would not recommend this or any other Pet Smart store to anyone. After being a longstanding and loyal customer of this store for the last seven years with my two miniature poodles, Abby and Sebastian (frequenting the store at least 2-3 times per week during this time), nevertheless twice within the last two months, after long-standing appointments, was snidely turned away from the grooming salon and told that I would need to reschedule. I wasn't sure that I would return as a customer after the first time, but after some deliberation decided to give them a second chance. The second time sealed the deal, however. I will never again set foot in this or any other Pet Smart. These big chains couldn't care less about customer loyalty or satisfaction. We should never assume that they appreciate our business. We should be supporting local businesses anyway. I couldn't be more furious.

        Helpful(0)Flag
        TB
        Thomas B.

        04/09/2017

        Provided by Superpages
        Overall

        I would not recommend this or any other Pet Smart store to anyone. After being a longstanding and loyal customer of this store for the last seven years with my two miniature poodles, Abby and Sebastian (frequenting the store at least 2-3 times per week during this time), nevertheless twice within the last two months, after long-standing appointments, I was snidely turned away from the grooming salon and told that I would need to reschedule. I wasn't sure that I would return as a customer after the first time, but after some deliberation decided to give them a second chance. The second time sealed the deal, however. I will never again set foot in this or any other Pet Smart. These big chains couldn't care less about customer loyalty or satisfaction. We should never assume that they appreciate our business. We should be supporting local businesses anyway. I couldn't be more furious.

        Helpful(0)Flag
        AG
        Ann G.

        03/23/2014

        Overall
        MORE STARS ! ! !

        I need more stars to rate PETSMART for being the BEST "go-to" folks for DOG &CAT NEEDS(and of course, wants!!!)
        Ann&Annie(woof!) :o)

        Helpful(0)Flag

        Details

        Phone: (765) 286-0878

        Address: 3450 N Morrison Rd, Muncie, IN 47304

        Website: http://www.petsmart.com

        People Also Viewed