More Info

General Info
Visit your Hudson Pet Store located at 205 Washington St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Brands
Petco
Payment method
discover, visa, amex, check, debit, master card, apple pay, paypal
Location
Hudson Shopping Ctr
Categories
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Reviews

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Marie M.

05/05/2018

Overall
Selection
Service

I've brought my 5 month old puppy to the puppy playtime three times including today. The first time they gave me a hard time when I specifically called ahead and explained that I had given my puppy her shots and wanted to make sure that they wouldn't give me a hard time. They said it would be fine. When I arrived to the location they told me that she couldn't attend after they told me over the phone that there would be no problem. I even called the pals number to complain and never received a call back or anything. The second time I went my puppy was allowed to play with the other one puppy (that attends training there) that was there. They were fine and then got a little rough. The other puppy left because they had to go home. The trainer then tried to sell me on puppy training classes. Today I went in and the other puppy happened to be there among others. My puppy barked so I walked her around then went over to visit the other puppy and they were sniffing with tails wagging and being playful. The trainer (already on edge) said that she might fit my puppy in towards the end. I told her that was fine. She purposely let time run out so my puppy didn't even get a chance to socialize with the other puppies or even get a chance. Clearly if your not taking your dog there for puppy classes or if they are a certain breed then they are not welcome. Unacceptable.

TE
Tiffany E.

04/07/2014

Overall

I had to give them one star so I could leave this terrible review. My poor baby is nine months old and I took her to Petco for her first groom. After four hours I get a phone call that they "did all they could do". They butchered her body, never cleaned her ears, didn't trim her had AT ALL, did not trim her nail nor did they give her a wash. She was there for hours and my dog came out looking worse than when she went in. They then proceeded to charge us for the full groom with an additional charge for special handling!!! This place is disgusting...they obvsiouly don't care to take the time to get new dogs used to the grooming supplies. She was traumatized when we got home and wouldn't come out of her crate! NEVER EVER EVER EVER send your pet to PETCO for a grooming. If you love your pet you will find a small business that actually puts time, effort, and love into their work.

Details

Phone: (978) 562-4305

Address: 205 Washington St Ste 11, Hudson, MA 01749

Website: https://stores.petco.com/ma/hudson/pet-supplies-hudson-ma-2795.html

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