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General Info
PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
Brands
Nutro
Payment method
amex, master card, visa, discover, cash, check, debit, paypal
Location
Waterbury Crossing
Categories

Reviews

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Overall
If there were negative stars, ...

If there were negative stars, I would give it to the groomers. I brought my very docile dog there to be groomed. After I brought her home, I found a huge gash behind her leg which required several sutures. I was not only NOT informed of any issues with grooming, but I was given an attitude by the manager when I called them right away. She said that they were closing and their vet couldn't do anything until morning. AND I would have to pay out of pocket if I went to my own vet to close the gaping hole. I not only paid for a poor grooming with inattentive staff, but also had a dog with 2 sets of staples, antibiotics, and multiple vet visits. I absolutely understand that mistakes happen, but it is inexcusable that the groomer (hopefully) did NOT EVEN KNOW that she cut my dog so severely, and to be cast off by the manager as a nuisance. AND I recently discovered that 2 other dogs have been cut and sent home without a word, one of which suffered a severe infection.

notretarded

02/20/2012

Overall
To the Judy's books person ...

To the Judy's books person



that's stupid. Dogs are going to pee on stuff. That's what most of the untrained dogs in Waterbury do- pee on everything. And the owners can't be bothered to clean it up. Don't knock the store- knock the retarded owners who can't take care of their dogs.

And the dog food bags are AIR TIGHT. Unless you're a crazy germaphobe who can't stand touching anything that hasn't been sanitized sixty times, then don't worry about it tainting your precious pooch's food. Trust me, your dog will never know, and if he does, he will PROBABLY like it even more.

Details

Phone: (203) 596-9997

Address: 475 Bank St, Waterbury, CT 06708

Website: http://www.petsmart.com

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