More Info

Services/Products
Aquariums.
Neighborhoods
Berkeley, Spring Hill
AKA

Get Tanked Saltwater Aquariums and Supplies

Categories

Reviews

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SK
Sara rose K.

04/30/2014

Overall

Let me just start out by saying I am a firm believer in buying from local businesses. Time and time again my husband and I have attempted to buy from this store. The first 2 times being at their old US19 location. and the last time at their current location on Spring Hill Dr. It saddens me that I have attempted multiple times to give this place a second chance but their customer service is the WORST I have ever experienced by a local business. All 3 times I have entered the store the clerk sat behind the counter on a computer or on the phone never acknowledging that someone walked in the store.. Each time I have had to say hello this time without even a look up from the clerk. Never once were we asked if we needed help. The sad part being that they actually have nice fish and clean tanks. This afternoon I was once again shopping for fish and that was my first stop, close to the house and locally owned.That was my last time. I ended up going over to pet supermarket and bought my fish.. Both healthy looking and from clean tanks and get this...... I actually got service! Hope this helps to open your eyes on the importance of customer service get tanked. It seem's like you guys are doing well but you at least need to greet your customers and it can't be blamed on being busy we were the only ones in the store.

Details

Phone: (352) 596-3462

Address: 5085 Commercial Way, Spring Hill, FL 34606

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