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Oasis Tropical Fish

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Today: 11:00 am - 6:00 pm
(541) 504-0535Add WebsiteMap & Directions1604 S Highway 97 Ste 3Redmond, OR 97756Write a Review

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Oasis Tropical Fish & Pet

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Roy gail P.

09/20/2016

Overall

went there to day and got some GREAT corals and the price was good to. their was two people there ahead of us all return customers that was buying saltwater and fresh water stuff. I have been going there for years and all my live stock are are doing great.

G.
Galxegn ..

05/26/2015

Overall

I went looking for fish tank as a gift. It was 1:00 in the afternoon and the door was locked. A woman walked up and unlocked the door stating that she had overslept. The first this I noticed was the stench! The place smelled horrible. There were broken tanks and parts all over the place. She stated that they had moved into this location several months ago and were still getting moved in. There was a cage in the middle of the store with rats in it. The cage had no food and the rats were trying to claw through the bag of food on top of the cage. The woman was not terribly knowledgeable about the fish or tanks. My experience there was so bad that I would never recommend Oasis to anyone or consider going back.

Overall

Not sure why anyone would have a bad experience at this place! My wife and I just bought a 55 gal fish tank from criagslist and didn't know whether we wanted salt water fish or fresh water. We later decided fersh water would be less expensive to start up and so we went in that direction. We have no knowledge or prior education on what was needed to run this tank and with Petco and Walmart being unhelpful/expensive we decided to hit up Oasis. This was the best fish pet store we ever went to. The lady there (forgot her name) was above and beyond nice and took time to run us through what we needed and didn't try or pressure us to make us buy the expensive top notch stuff. She was patient with our questions and informed us about what fish can tank with what and went into more details than expected. It was over all a great experience and the fish we bought are wonderful. I will buy my fish and fish supplies from here from now on!

madras2005

02/29/2012

Overall
To stay the heck away from her...

To stay the heck away from here!!!!! I bought three plecostomas fish: two 3 inch, and 1 4 inch. One of the small ones went to my neice's fish tank. It died in less then a week and her tank had one fish and was crystal clear. I got the other two and my small one died a few days after my neices. So i took the dead fish and the live larger fish into oasis and they tested the water (behind closed doors) and said that the fish died because of my tank water being bad(which it is clear as day.) Which wouldnt add up because one fish went to a different place and still died. I do proper tank maintenence every month. they didnt give me new fish, and they didnt even give me back the fish i brought in that wasnt dead and they didnt give me a refund for the fish that was alive. They totally ripped me off and all the manager said was " theres nothing i am going to do for you since all the fish here are doing good" They had an attitude and said " well your fish are going to die soon cuz of the water" But they are doing great. Funny thing was that all the plecostomas fish in the tank they pulled mine from were all gone. And every tank in the store had at least a dozen to two dozen dead fish stuck to the filters and floating around. The store clerk herself told me dead fish leave behind toxins (neither my or my neices tank had any dead fish). So the fish they sold me had toxic water from THEIR tanks. This place was very quick to blame the customer and even quicker to be unprofessional. I will never go back here.

Details

Phone: (541) 504-0535

Address: 1604 S Highway 97 Ste 3, Redmond, OR 97756

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