More Info

General Info
Visit your Butler Pet Store located at 760 Butler Crossings for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Brands
Petco
Payment method
amex, apple pay, debit, discover, master card, visa, check, paypal
Location
Butler Crossing
Categories
Provided by

Reviews

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SH
Susan H.

07/31/2018

Overall

I will never take my dog back to this Petco ever again. I had my dog groomed there and the groomer sliced his ear. We thought well mistakes happen so we gave them one more chance and brought him back for another cut. This time they sliced his neck and had to rush him to the hospital. DO NOT HAVE YOUR DOG GROOMED HERE! They are dangerous and have no idea what they are doing. I am wondering if I should call animal control on the groomer since this seems to be a pattern. My dog ended up having to get staples in his neck from the groomers negligence.

TB
Tamara B.

10/12/2014

Overall

Tamara B.

I call to make a grooming appointment for my Yorkie. I told them I wanted my Yorkie to get a hair trim. My husband and daughter told them NOT to shave our told. Megan took it upon herself to shave my dog down to his skin. He is 6lbs. With not even a 1/4 of an inch of fur left on him. I am so mad, I am ready to go up and shave megans head. Carol did him last time and he was fine. Do not go to Megan unless you want your dog to be shave to his skin. My Yorkie is shaking from being cold no fur to keep him warm at all., and what was left on his head is a mess.

AK
Amanda K.

06/27/2014

Overall

I haven't had any problems with the pet supply department of this Petco, however the grooming department certainly needs further training on how to properly groom small dogs. New to the area and not having contacts for a local groomer, I took our teacup yorkie here to be groomed. From the beginning I was a little nervous as none of the grooming staff had seen a dog of his size and as I explained what I wanted I could tell they weren't very knowledgeable on yorkie haircuts. When I picked him up, all of his hair was shaved off and they cut all of his "facial hair" off as well. This appointment was over $65 and I was not at all pleased with the outcome. I will be looking into other groomers while in the area.

Overall
"The Pet Experts"

I am a loyal customer to the Butler Area store but my last visit was horrible! The new employees they have working are uneducated and know nothing about the pets or products! When I knew more then the employees and the manger, that's just shameful! I went to the aquatics section and the young girl working did not know what a Cory catfish was nor did the manager! Every pet store should know what this common bottom feeder fish is! I also had to point out which plant I wanted when I asked for a common freshwater plant called Anacharis! I'm sorry but when the customer has to explain to "the pet experts" what they need that's just sad and pathetic. I left and went to another pet store. How can you trust a place that hires people who know nothing about pets and their needs??? Petco please hire knowledgable staff or you just lost a loyal customer!

KH
Karen H.

03/04/2011

Overall
Great pet store.

Love the variety of natural and by product free foods! They have a great grain free food as well! Thank you petco for coming to butler!

Details

Phone: (724) 284-0062

Address: 760 Butler Xing, Butler, PA 16001

Website: https://stores.petco.com/pa/butler/pet-supplies-butler-pa-1888.html

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