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- General Info
- PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
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Reviews
04/15/2021
I have been using them for my westies since moving to the area, and have always been treated great and they do a great job with my girls. I love the fact I can come watch them groom them or just observe them while they work.
08/03/2016
I call just to verify an appointment for August 4 at 8 AM for my three dogs at pet smart before we leave Friday on vacation. I booked this appointment three weeks ago. The person that I spoke with said I did not have an appointment and I told her that I booked this appointment three weeks ago. She said unless I could remember who I talk to there was nothing she could do she had no openings tomorrow and didn't really believe that I called for an appointment. she didn't even apologize for the mistake or say I'll look into it I asked to speak with the store manager and she said I am the store manager. How many store managers would get away with talking to a client like that. Will never buy anything at Pet Smart again . If they had less than one star I would even give them that
04/04/2016
Super High Grooming Prices & Poor Customer Service: I have a Border Collie who is 65# who did have some matting on her hip/thigh area. I called and got a quote for $60 so I made the appointment. After they had groomed her - which they did a good job of - I went to the check out to pay. It was $102.00. It was busy and my dog really wanted out of there so I paid the bill and thought I would call later. When I look at the receipt when I got home it said my dog was a malimute, which she is not. I called to complain and had to wait for the manager to call me back, which was fine. She told me that my dog is way over 65# and I should weigh her because I am wrong. she has a "malimute type coat" so that is why they charged so much. I have had her groomed other places and the highest was $70. Not impressed and will not be going back.
Details
Phone: (701) 281-8531
Address: 1630 13th Ave E, West Fargo, ND 58078
Website: http://www.petsmart.com
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