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TollFree: (866) 929-3647
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Parking: Lot
Reviews
12/17/2016
The employees are very knowledgeable about their products and helped with my pet's specific dietary needs. Also, gave me free samples to try and a money back guarantee if we weren't completely satisfied with the product. Above and beyond for customer service
12/07/2015
If you have any issues, please feel free to contact me at nina@mvpets.net. I handle most of the customer complaints, and am always available on our Facebook page www.facebook.com/MVPets. I apologize that nobody saw your email as mvpets@mvpets.net is usually overloaded with emails (over 1000 a day) and sometimes we miss emails in the mess of it all.
02/13/2015
These people are not very customer oriented , I had called to see if they still had a fish and the price of it, was told one thing and then drove half an hour only to be told a completely different price by a unfriendly staff member. Also the variety of saltwater fish has a lot to be desired . I will never patronize this establishment again they really need to learn customer service .. I also emailed them to tell them what had happened and no one even bothered to respond back . Horrible place I wouldn't waste my time there .
12/12/2012
Provided by Superpageseveryone that works here is great minus one employee who i've had multiple problems with named darrin. if you go into the store make sure you get anyone but him. everyone else is extremely knowledgeable and extremely fun to talk to. there is also a younger guy in the fish room that is extremely funny. they have beautiful tanks in their fish room and all the fish look very healthy and happy. they have an excellent section of cat and dog foods and much of the staff can recommend the best food to fit what you're cat or dog will need. they also have some stuff for small animals. the adoption days they have are very cool as well as when they have other strange pets in there. i loveeee this store and will shop there for along time as long as i don't have to deal with darrin.
11/05/2007
I agree with the other reviews. This is a very friendly knowledgable crew. The young people need to learn that even if this is just an entry job they need better ethics and more motivation. I still prefer them over all others even in GR
05/12/2007
Provided by SuperpagesThis store is the place to shop for all your pet needs in the greater Kalamazoo area. They stock the healthiest foods in the area--I don't think even ONE of their brands has been included in the recent pet food recalls due to the melamine problem. The owners have this store because they want to provide the best service and products, not because it's a chain that can make money. If you are going to write a check, you should know that this store puts your check through immediately, so you may as well use your charge card or debit card and save your paper checks for when you need them. They also do pet tags on site so you don't have to send away for it. I have switched my cat to Nutrisource (which is what I use for my dog(s) too) and he loves it. I am hoping I won't have to go back to the Science Diet specialty cat food that costs $3.00 per pound! MVPets sells pet food that you can trust--it might not be cheap, but it's worth the peace of mind and healthier pet.
Details
Phone: (269) 492-7387
Address: 7429 S Westnedge Ave, Portage, MI 49002
Website: http://www.mvpets.net
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