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(804) 897-9490Visit WebsiteMap & Directions1276 Carmia WayNorth Chesterfield, VA 23235Write a Review

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General Info
PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
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Brands
Nutro
Payment method
discover, check, amex, master card, visa, cash, debit, paypal
Location
Chesterfield Marketplace
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KH
Kellie H.

08/11/2016

Overall
Service

As of today, I've now had terrible experiences with both the grooming department and the Banfield Pet Hospital. I will be going to another PetSmart in the future, even though this one is about two miles from my house.

About two months ago, I took my miniature American Eskimo Dog in for a wash and a shave. I have used PetSmart grooming since I adopted her at a PetSmart adoption event almost six years ago; I've never had an issue, and I've lived in a few different states in those years. I told the young lady checking her in that they should not use electric clippers near her face, based on advice I received from a previous groomer. About an hour after I left her there, I got a call from the groomer (the same groomer who showed up EXACTLY at her start time and couldn't be bothered to say hello) saying that she couldn't continue grooming my dog. I asked her to put her in the holding area for about 20 minutes and try again. 20 minutes later, she called back to say she couldn't finish

Details

Phone: (804) 897-9490

Address: 1276 Carmia Way, North Chesterfield, VA 23235

Website: http://www.petsmart.com

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