More Info

Email
Extra Phones

TollFree: (866) 929-3647

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debit, discover, master card, visa
Categories
Other Information

Parking: Lot

Reviews

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MM
Molly M.

12/17/2016

Overall
Selection
Service

The employees are very knowledgeable about their products and helped with my pet's specific dietary needs. Also, gave me free samples to try and a money back guarantee if we weren't completely satisfied with the product. Above and beyond for customer service

NK
Nina K.

12/07/2015

Overall

If you have any issues, please feel free to contact me at nina@mvpets.net. I handle most of the customer complaints, and am always available on our Facebook page www.facebook.com/MVPets. I apologize that nobody saw your email as mvpets@mvpets.net is usually overloaded with emails (over 1000 a day) and sometimes we miss emails in the mess of it all.

BL
Bradley L.

02/13/2015

Overall
Very rude staff

These people are not very customer oriented , I had called to see if they still had a fish and the price of it, was told one thing and then drove half an hour only to be told a completely different price by a unfriendly staff member. Also the variety of saltwater fish has a lot to be desired . I will never patronize this establishment again they really need to learn customer service .. I also emailed them to tell them what had happened and no one even bothered to respond back . Horrible place I wouldn't waste my time there .

amzoil72

04/16/2008

Overall
Great store!

If they don't have it, they can get it! Great people to work with!

markchip

11/05/2007

Overall
Young Careers

I agree with the other reviews. This is a very friendly knowledgable crew. The young people need to learn that even if this is just an entry job they need better ethics and more motivation. I still prefer them over all others even in GR

Details

Phone: (269) 492-7387

Address: 7429 S Westnedge Ave, Portage, MI 49002

Website: http://www.mvpets.net

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