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Fax: (925) 676-2626

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Parking: Lot

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EH
Erica H.

02/16/2014

Overall

I'm very disappointed with STEVE



My husband and I have been very loyal to this store, we have purchased many many fish and supplies from Steve and really liked him at first... we had a crash in our saltwater tank and everything died BUT 1 fish that we had JUST purchased from him 3 days before, we called and asked if he could hold the fish so we could fix the tank and keep our last fish alive... he said he didn't have the room (for a 3in peaceful fish) later that day we went by the store and found that the saltwater section was almost EMPTY!! we would have given him money to save our fish and he REFUSED to help us... to me that is HORRIBLE customer service, especially to customers that have been loyal and have spent A LOT of money in the store...



My husband and I will NOT be coming back! we will spend our money elsewhere!

Details

Phone: (925) 676-2626

Address: 1776 Arnold Industrial Way, Concord, CA 94520

Website: http://www.concordaquarium.com

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