More Info
- General Info
- What fun it is to bounce thought Monkey Joe He was so excited about his new found fun that Monkey Joe and his friends explored the island to find more bouncy places for everyone to enjoy
- Email Business
- BBB Rating
- Extra Phones
MobilePhone: (704) 824-5775
- Payment method
- all major credit cards
- Other Link
- Categories
Reviews
06/19/2015
I have always had good experiences here. Friendly helpful staff and lots to do. I have never had any problems except maybe the bathroom had ran out of toilet paper or maybe the toilet wouldn't flush. But as soon as I told the manager it was taken care of. Birthday parties are also AWESOME! Top notch service! A+ in my book! ��������
11/12/2012
Staff was nice, helped children on slides! Checked brackets so some stranger didnt take them.. Good food also and clean slides
07/03/2012
We've been to several Monkey Joe's and this is the worst in terms of customer service. They yell at the kids, blow the whistle constantly, and the bathroom was filthy.
02/15/2011
i am not going to take my kids some where were the people are rude and they wont let you take pictures of your kids having fun thats not cool
I would like to begin by saying that I am very sorry for your experience. I would like to think that my staff extends excellent customer service at all times. However, it seems that this did not happen during your visit. We do indeed allow parents to photograp or record their child while here at Monkey Joe's. This may have been a policy that was in place upon opening, but has since been changed. I feel that while it is tough to hear some times, we can learn from our unhappy customers. I will certainly share this with my staff and we will be placing more emphasis on the training of our customer service. I do hope that you will give us another try to offer you and your child a fun time here at Moneky Joe's.
02/25/2010
I brought my little daughter to Mongkey joe's in franklin square. I was so happy to think that i could make her recording on my handy cam. But unfortunately it was far from realistic. The female staf come like police patrol not allow me to take some picture or recording even it just only for my daughter. So my daughter was so sad couldn't has birthday recording. She asked me why we could take some picture in disneyland but not in mongkey joe's.
On food court we also do not have enough cair for visitor.
Bad experience.
Pierre.
01/11/2010
This place was unprofessional and cost way too much money. The staff was unfriendly to both me and my children. I would not recommend this place to anybody. Chuck E Cheese is much more kid friendly!!! If you do want to check it out do it fast I'm sure it will not be there long!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Misty Law
Details
Phone: (704) 824-5775
Address: 3924 E Franklin Blvd, Gastonia, NC 28056
Website: website
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