Saved to Favorites

(865) 317-2985Visit WebsiteMap & Directions6410 Papermill DrKnoxville, TN 37919Write a Review

More Info

Extra Phones

Phone: (865) 637-5056

Phone: (865) 588-2073

Phone: (865) 588-0108

Fax: (865) 588-1976

TollFree: (800) 237-9611

Payment method
all major credit cards
AKA

Aquarium Life Support Systems

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
jimmyalb

07/07/2013

Overall

I have been doing business here for a number of years now. I have to say that this is one of the best aquarium supplies stores in the area. The customer service is outstanding. They will be more than happy and open to help you from when you walk in the door, until you walk out. I have bought about 20 fish from here, purchasing them from a few day ago to a few years ago, and they are all more than alive and healthy. It may be a little bit more expensive than other places...but the overall experience makes you overlook a few dollars. This is the only place that I buy fish from. I highly recommend this place.

fishielover

07/07/2012

Overall
I love this place! I go here a...

I love this place! I go here at least once a week. They helped me cycle my tank quickly when I first set it up, thanks to their BioMedia Bags. I have received some great advice, and all of the fish I have bought here are healthy and still doing well. I like going here just to look sometimes, their "fish room" is very relaxing. My only complaint is that they do have an employee or two that will avoid helping you at all costs. In particular, there is one heavy set, tall, young male there that I have seen being rude to people. He will pretend to be busy in order to avoid helping you. Other than that person, everyone else is great.

tvolkler

07/25/2011

Overall
I am not sure what store the r...

I am not sure what store the reviewer with one star rating is speaking of. He is obviously tied to another store. There are so many mistruths contradictions in his statements I will not go into it. The prices are better than Petsmart and Aquarium is the only store with quarantined hand caught fish. As soon as you walk in you know they care about what they do. They have a store as large all of the other area stores in Knoxville combined and it is a true destination store. The prices I found were excellent. Items like frozen food and Seachem Aquavitro are priced equal to any online store. In fact, they have a huge online business. I prefer to keep my business in local stores like this that strive to be clean, take care of me, take care of my pets, and help the hobby. The store manager, Scott, always makes sure I am taken care of and Leah is a gem. The freshwater and pond section is beyond compare in the city. They own Tenneesee Water Gardens I am told. I travel to all of the major cities and know what good stores and high prices are. If you want to shop a store among the 1% of the great stores in the country and be successful with great prices then it is available right in Knoxville at Aquarium on Papermill.

tvolkler

07/25/2011

Provided by Superpages
Overall

Geat prices top quality and clean is Aquarium on Papermill. The prices are better than Petsmart and Aquarium is the only store with quarantined hand caught fish. As soon as you walk in you know they care about what they do. They have a store as large all of the other area stores in Knoxville combined and it is a true destination store. The prices I found were excellent. Items like frozen like frozen food and Seachem Aquavitro are priced equal to any online store. In fact they have a huge online business. I prefer to keep my business in local stores like this that strive to be clean, take care of me and my pets and help the hobby. The store manager Scott I think always makes sure I am taken care of and Leah is a gem. The freshwater and pond section is beyond compare in the city. They also own Tenneesee Water Gardens I am told. I travel to all of the

anonymous

05/02/2011

Provided by Superpages
Overall

Great store! Awesome prices! In todays markket you get what you pay for. They quarentine everything that comes to them and the staff is great. What a lot people don't realize that are complaining about waiting is the fact the store is usually pretty crowded and/or the workers are cleaning tanks or waterchanging them. I love this store

branchlt

02/08/2011

Provided by Superpages
Overall

They have a very good selection of everything you need for your aquarium, but the service is very poor.

anonymous

09/03/2009

Provided by Superpages
Overall

Thank you Aquarium Knoxville. My pond and aquarium are working well with your help. Great service and prices. I joined the VIP program and also like the web site with free aquarium pond log with email reminders. I am excited about my recent Reef aquarium. Keep up the good work.

endofthewoods

03/28/2009

Provided by Superpages
Overall

We had been shopping at this location for the past couple of years since we moved into the area. However, today my son and I stopped in to just pick up a crayfish for his aquarium. Which was only a couple of dollars. We were not allowed to pay for it with a debit card because we didn't spend enough. We spent money to drive there didn't we? We were told that it's a $5 minimum. The cost was not the concern. The problem is that we were told what we have to spend. I understand that there are cost involved in using cards. But, if cards haven't been figured into the cost of doing business, you fall into the category of looking for slow dimes instead of fast nickels. Considering the current economical environment, you would think that any purchase by a customer would be welcome. We have reached the point were we've spent enough money at this location. I informed them that they exceeded their purchase limit and requested to be removed from calling list, VIP, and email.

anonymous

02/25/2008

Provided by Superpages
Overall

awesome place to shop and most of the people know what they are talking about.

jikan11

02/13/2008

Overall
Frequent shopper

sometimes the help is not always to be desired, in other words it's hard to get assitance. However the last time I was in the store I got help quickly and the associate made sure I was educated on my purchase before I left the store! She was outstanding and I will continue to shop at Aquarium.

tnagorna

08/18/2007

Provided by Superpages
Overall

I have seen many stores in the southeast and this is a must see. The web site aquariumconnection.com. It is great also. Free log books to track your todo's. Solutions and reviews cover all the info and product selection you need. For ponds, reefs, aquariums, and fish I have found no better place to shop. They quarantine their fish and medicate them to insure health. This is never seen at mass merchants or most stores. Worth the drive if you live in Tennessee or surrounding areas. The reef tank selection is top of the line with great pricing. If you have ponds this is store is your best choice. They have the products for beginners and advanced customers. The quality staff includes biologists, chemists, and botanists. I took a class from one of them at UT for pond building. You can order online and the pricing and shipping prices are great.

kellis2

08/24/2006

Provided by Superpages
Overall
Notably good service experience.

Their staff seems to change some, but a few of the employees have been there a while and know a lot about the industry. Good prices and good service. Great selection! The only place around that really has quality livestock.

info

01/05/2006

Provided by Superpages
Overall
Decent Prices, Service so-so

Seems to have a lot of inventory, but you will be waiting quite a while if you a re looking for help. Most every time I go in, I have to ask for assistance after 10 to 15 minutes of trying to make eye contact with someone.

Details

Phone: (865) 317-2985

Address: 6410 Papermill Dr, Knoxville, TN 37919

Website: http://aquaticconnection.com

People Also Viewed