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(907) 456-4400Visit WebsiteMap & Directions417 Merhar AveFairbanks, AK 99701Write a Review

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General Info
Visit your Fairbanks Pet Store located at 417 Merhar Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Email
Brands
Petco
Payment method
visa, amex, apple pay, debit, discover, master card, check, paypal
Neighborhood
Northeast City
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Reviews

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Megan M.

11/09/2014

Overall

they were great and work together like a well oiled machine. Never seen happier dogs come out of the business

ronadams1

02/11/2009

Overall
Grooming

I select FAIR only if you want your dog shaved. Any special cuts find ANYPLACE else. We took our schnauzer in to be bathed and brushed and were told "I'll have to shave him he's to matted" We said no just wash and comb. Our dog has always enjoyed the groomer but not here. After 3 and a half hours we checked on him. Imagine our surprise to hear our dog crying and yelping in pain in a muzzle with a second groomer(?) holding him so he couldn't move.. The thing taking care of my dog was yanking and tearing at him with a rake yelling "Knock it off! Hold still" to him as I walked in. She then had the nerve to blame the dog for her terrible behaviour. I wonder if she would have sat still while someone ripped her hair out with a comb. We took him home, gave him a bath and combed his hair out with no crying or snapping or any other problem.



These people are horrible, dispicable and to be avoided at all cost if you care for your pet. Unless you just want them shaved to the skin please do not subject your pet to the harsh punishment of these terrible women.

claimed iconBusiness Response09/29/2012

Hi there. My name is Taylor and I am the new Grooming Salon Manager at Petco. I am deeply saddened to have read this review and I am sorry that you had an awful experience. The shop has been completely turned around so I do encourage you to try us again, I have made a lot of changes on how the shop is run! Take care.

This listing has been claimed by a business representative.

Details

Phone: (907) 456-4400

Address: 417 Merhar Ave, Fairbanks, AK 99701

Website: https://stores.petco.com/ak/fairbanks/pet-supplies-fairbanks-ak-1147.html

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