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PetSmart
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OPEN NOW
Today: 9:00 am - 9:00 pm
38 Years
in Business
More Info
- General Info
- PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
- Brands
- Nutro
- Payment method
- check, amex, master card, visa, discover, cash, debit, paypal
- Location
- Oak Valley Ctr
- Other Links
- Categories
GalleryView all (2)
Reviews
04/12/2015
Provided by SuperpagesThis review is an acknowledgement of the excellent customer care I received from Katey at the Ann Arbor location. Before making a reservation at the Pet Smart Hotel, for my therapy dog, I asked a "gazillion" question. Ms. Katey was polite, thorough, patient and honest in her answers. Ms. Katey explained the difference between each service offered and its cost. She walked me through the website explaining how to download the forms that needed to be filled out. At a later date I will post my experience with the other staff. Katey was "spot on" when assisting me.
When I arrive there I told the groomer specifically how I wanted my dog to be groomed. When I pick my dog up it was not correct, I called the manager and the manager stated if I wanted something different I will have to setup another appointment. She didn't care what I was saying the manager did not care if I was happy or not this is not the way to treat customers. Please take your love one where they care and respect their customers I will never return here.
They are the best here! The even let you take your pet in the store!
Details
Phone: (734) 222-0934
Address: 2865 Oak Valley Dr, Ann Arbor, MI 48103
Website: http://www.petsmart.com
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