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(303) 936-5966Visit WebsiteMap & Directions7145 W Colfax AveDenver, CO 80214Write a Review

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General Info
Golden Fish Aquarium formed in 1988, always been known for rare and exotic fish. We specialize in African Cichlids and Discus We are direct importer ( keep price affordable to hobbyist ). we offer wide variety of rare and exotic fresh water fish from around the world Golden Fish Aquarium policy has always been very clear from the beginning. We are fully customer- oriented and we are always in the process of improving our customer service, support, and product quality. We welcome and appreciate all feedback so we can use the valuable information to improve how we can keep you happy and satisfied.
Services/Products
Aquariums.
Neighborhood
Edgewood
Categories

Reviews

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Alex S.

06/30/2018

Overall
Selection
Service

This store has a fantastic selection of great fish. The owner is incredibly knowledgeable, and helped me setup a new African Cichlid tank with excellent advice and assisted me in selecting a variety of fish suitable to my tank size. She clearly cares a lot about helping hobbyists, like myself, make good choices and I’ll definitely be a return customer. ~Alex

RB
Rob B.

03/30/2015

Overall

My wife and I chose to ignore the negative comments and see for ourselves what this store was all about. We live in Parker so this is much further away than Neptune's. I have to say that the drive is WELL worth it! The selection of African Cichlids is the BEST we've found locally, and the customer service has been nothing but great for us. The lady who runs the store took the time to find out our tank size, filtration setup and existing livestock before making any recommendations. In other words, she wasn't just trying to sell us fish and get us out the door (and she certainly did not ignore us or treat us rudely). We have been back to Golden Fish 3 times since our first visit and she remembers us every time we come in. She even took back a fish that wasn't playing well with others.....no questions asked. I have nothing but good things to say about this store and the couple who own it, and I will continue to give Golden Fish my business.

marie1323

12/20/2008

Overall
horrible customer service

I had heard about this store online and went today to check it out

my son and I walk in and the woman sitting there did not greet us or ask if we needed help just looked at us its not like she was busy we we're the only ones in the store bout 5 minutes later she walks up and asks us if we were gonna buy some fish I told her yes that we were just looking... the store actually had some pretty cool fish

then I asked her about a fish I saw she totally ignored my question like she didn't even hear me I'm thinkin to myself I don't know what her problem is? Shouldn't she be trying to help me I am after all coming to HER store to buy HER fish!



anyway I found the two fish I wanted she baged them rang me up total came to 14.78 then she told me I had to pay cash for it I didn't have cash I planned to pay with my visa then she pulls out a sign from her counter that says 15.00 credit card minimum like I should have known! Like I could have even seen the sign down there uhh hello!!! And also over .22 cents!

I asked her if she took checks and she rudely said no and turned around took the fish back threw them in the tank and walked away I will never ever go back to that store again whoever that lady was was copmpletely rude from the minute we walked in I should have sensed it then...



Its is called customer service its not that much to ask for! Espicially because I was nice the whole time she definitely lost a good customer from me and everyone I will tell I will continue to spend my money for my fish and supplies at the fish den where there always helpful and THANKFUL your coming to there business to give them business!!!

Details

Phone: (303) 936-5966

Address: 7145 W Colfax Ave, Denver, CO 80214

Website: http://www.goldenfishaquarium.com

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