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Extra Phones

Phone: (865) 637-5056

Phone: (865) 588-2073

Phone: (865) 588-0108

Fax: (865) 588-1976

TollFree: (800) 237-9611

Payment method
all major credit cards
AKA

Aquarium Life Support Systems

Categories

Reviews

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jimmyalb

07/07/2013

Overall

I have been doing business here for a number of years now. I have to say that this is one of the best aquarium supplies stores in the area. The customer service is outstanding. They will be more than happy and open to help you from when you walk in the door, until you walk out. I have bought about 20 fish from here, purchasing them from a few day ago to a few years ago, and they are all more than alive and healthy. It may be a little bit more expensive than other places...but the overall experience makes you overlook a few dollars. This is the only place that I buy fish from. I highly recommend this place.

fishielover

07/07/2012

Overall
I love this place! I go here a...

I love this place! I go here at least once a week. They helped me cycle my tank quickly when I first set it up, thanks to their BioMedia Bags. I have received some great advice, and all of the fish I have bought here are healthy and still doing well. I like going here just to look sometimes, their "fish room" is very relaxing. My only complaint is that they do have an employee or two that will avoid helping you at all costs. In particular, there is one heavy set, tall, young male there that I have seen being rude to people. He will pretend to be busy in order to avoid helping you. Other than that person, everyone else is great.

tvolkler

07/25/2011

Overall
I am not sure what store the r...

I am not sure what store the reviewer with one star rating is speaking of. He is obviously tied to another store. There are so many mistruths contradictions in his statements I will not go into it. The prices are better than Petsmart and Aquarium is the only store with quarantined hand caught fish. As soon as you walk in you know they care about what they do. They have a store as large all of the other area stores in Knoxville combined and it is a true destination store. The prices I found were excellent. Items like frozen food and Seachem Aquavitro are priced equal to any online store. In fact, they have a huge online business. I prefer to keep my business in local stores like this that strive to be clean, take care of me, take care of my pets, and help the hobby. The store manager, Scott, always makes sure I am taken care of and Leah is a gem. The freshwater and pond section is beyond compare in the city. They own Tenneesee Water Gardens I am told. I travel to all of the major cities and know what good stores and high prices are. If you want to shop a store among the 1% of the great stores in the country and be successful with great prices then it is available right in Knoxville at Aquarium on Papermill.

jikan11

02/13/2008

Overall
Frequent shopper

sometimes the help is not always to be desired, in other words it's hard to get assitance. However the last time I was in the store I got help quickly and the associate made sure I was educated on my purchase before I left the store! She was outstanding and I will continue to shop at Aquarium.

Details

Phone: (865) 317-2985

Address: 6410 Papermill Dr, Knoxville, TN 37919

Website: http://aquaticconnection.com

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