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(512) 255-3351Map & Directions1701 S Mays St Ste QRound Rock, TX 78664Write a Review

More Info

Full line pet store. We specialize in locally bred small breed puppies, tropical and saltwater fish, reptiles and amphibians, small animals (including rabbits, guinea pigs, mice, rats, hamsters, gerbils, pygmy hedgehogs, prarie dogs, ferrets, chinchillas, and sugar gliders), birds and a full line of pet supplies!! Since 1989, the best in quality and selection of all your pet needs. We have a very helpful and knowledgeable staff to help you with all of your pet needs!!!

General Info
Full line pet store specializing in locally bred small breed puppies, fresh and saltwater fish, small animals, reptiles, and amphibians. We also have a full line of supplies for all of your pet needs.. We have a wide variety of unusual animals you won't find anywhere else, such as prairie dogs and pygmy hedgehogs. We're open 7 days a week for your convenience. Our knowledgeable staff is waiting to help you with all of your pet needs!!!
Email
Extra Phones

Fax: (512) 255-3351

Services/Products
Aquariums.
Brands
NUTROWellness
Payment method
check
Location
1701 South Mays. Suite Q. Round Rock, Tx. 78664 Right off of I-35, Exit 251
Neighborhood
Southgate
AKA

Partners Pet Ctr

Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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Reviews

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DG
Dora G.

05/24/2017

Overall
Service

From my friend Jesus Chuey Rosales::5-23-17:: So earlier today I went to do a little window shopping for a puppy. I went to Partners Pet Center on Mays. Walked inside and I noticed 3 white teenagers playing with the cutest little black puppy I have ever seen. I proceeded to look at the other pups but had my eye on the little black puppy. Teens get up to leave and hand the young white clerk the puppy. Clerks asks if they were wanting the puppy. One of the teens says oh no I haven't even told my dad how much the pup is and proceed to walk out. I ask the clerk may I see the puppy. Just straight out says No!! I look a little dumbfounded and was like well the other people were just sitting there playing with it. She says it hasnt has all its shots yet and besides they were interested in buying it. Well so was I. Lost a sale there!! And besides I wasnt going to bite it and i am up to date on all my shots. Lol .Made me feel like she was a little prejudiced. Lost my business for sure. I Will definitely be looking elsewhere for a puppy. But an email will be sent to the website also.
From his wife:::That little girl (with all the Tattoos) was rude and after she was told for real ??? For the way she acted ????..she just kept on running her mouth. That was rude and uncalled for . I don't think I have ever seen such a rude person in my life !!! All my husband said was oh can I hold it cause we though it was adorable. No one was rude to her or gave her any reason to act in that manner. I'm extremely upset right now with this whole ordeal. I believe she really owes my husband an apology for what she did it was very disrespectful . The only reason she didn't get told off was the fact that we were all at shocked that she even acted that way. Then when we left the store she shut the door on us to top it off !!

MA
Mia A.

09/22/2016

Overall

THIS PLACE IS HORRIFIC, WE BOUGHT A SO CALLED TOY POM, ITS ACTUALLY A MIXED BREED COME TO FIND OUT. OUR PUPPY HAS BEEN IN AND OUT OF EMERGENCY VET. HE HAS PARASIGHTS IN HIS POOP HE IS EVENTUALLY GOING TO DIE. HIS HOSPITAL BILLS HAVE JUST ACCUMALATED. DONT BUY THERE. I WILL BE TAKING THIS TO THE TV! AND I WILL FILE A COMPLAINT WITH THE BBB

SH
Simone H.

08/31/2015

Overall

OMG! I would never buy anything there! The dogs are kept in HORRIBLE conditions!!! So sad!!! I didn't even think this was legal anymorte.

Overall
Do not buy from them.

Will NOT be returning, this isn't my first bad experience. Rude staff. Terrible customer service.

I bought a hedgehog from partners and when I was taking her home she seemed to scratch a lot. Thinking it was nerves, I ignored it until it got worse and worse and my hedgehog never ate. After a week of having her I went in and the owner was very rude about the situation, saying he's never had mite problems and I could "ttrade her for another one" instead of fixing the problem. Annoyed I left and just tried to find things she would eat. A month with no luck, I would ask again, "you're over reacting" is all I ever got. I called a vet and they told me she was "in critical condition and must be brought in ASAP." 90 dollars later, they found a severe case of mites.

jennstuart458

03/17/2013

Overall
Partners is the best

Great customer service and great selection and process! Proud to support this local business!!

Details

Phone: (512) 255-3351

Address: 1701 S Mays St Ste Q, Round Rock, TX 78664

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