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(434) 239-6787Visit WebsiteMap & Directions2408 Wards RdLynchburg, VA 24502Write a Review

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BBB Rating
A
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Extra Phones

Phone: (434) 239-1342

Phone: (540) 293-9782

Fax: (434) 239-1342

Brands
Nutro
Payment method
discover, visa, all major credit cards, amex, mastercard
Neighborhood
Montview
AKA

Pet-And-Aquatic-Warehouse

Categories
Other Information

Parking: Lot

Wheelchair Accessible: Yes

Reviews

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CB
Casey B.

12/09/2017

Overall
Selection
Service

Honestly, this establishment does not even deserve a rating of a one star but you cannot rate less then that! As a professional in Lynchburg, Va im not quite sure how they are still in business. The managers are incompetient and cannot get back to you when you call them about complaints. I bought a cat from there who died a week later due to distemper. The kitten, which I named Lyle, was is said to have been "only cat in the cage," according to management. When I bought my baby Lyle he was one of several other litter mates that were in the crate, which leads me to believe that they may have suffered the same fate. Going into the pet store, I thought I was relying on a socially responsible pet store but that was complely false!!!! After that experience I visited the Lynchburg Humane Society to gain another furr friend. Whatever you do, please do not visit this pet store in Lynchburg, va! It is seriosly the worst place ever!!!!!!!!! They sell sickly pets and its not even worth it!!!!!! Go to the LYNCHBURG HUMANE SOCIETY!!!! They serve better options for pets!!!!!

SE
Sean E.

06/11/2017

Overall
Selection
Service

Excellent local pet shop! This is the only pet store I will go to! Great, knowledgeable staff always willing to help. Wonderful selection of products and pets. Love all the amazing fish they have! And you can't beat their prices!

NA
Nicole A.
Edited: 10/26/2016
Overall

This "business" is by far the worst place to buy pets I have personally ever seen. I will tell you why, organized by pets, and what they are doing wrong. I honestly hope everyone will read this review, and take it to heart. As long as this business continues to act in this manner, I will not support their abusive behavior. I hope you feel the same. Keep in mind, I have pictures of all of these things, so if you would like me to send them to you, I will gladly do so.
Birds- They had a cage with at least 50 birds in it, together. I am no expert on birds, however, I am positive this is no way to house birds! I have photos of different kinds of birds being housed together, however, they all are around the same size. Some of these crowded birds had feathers missing.
Kittens- One of their kittens had awful diarrhea. It smelled so terrible, you could easily noticed the animal needed help by simply walking near the cage. While I was there, approximately 2 employees happened to walk by the cage. No one seemed to care about the well-being of this poor kitten. It was being kept in the cage with another kitten, I suppose a sibling, but the healthy kitten is in danger, being in such a close proximity to sick cat.
Sugar Gliders- Their Sugar Glider is in a cage approximately 2 feet long, two feet wide, and 3-4 feet tall. It is a glass cage with holes in it. They had a comfort wheel in the cage, a very small one. They were feeding it a BML diet, along with pellets. The little suggie was in the cage alone (they are colony animals) with a cuddle sack that had holes in it, and it was also only single layered. They had a bird perch in the cage, the one that is used to sand down their beaks. This is no condition for a sugar glider to be held.
Hedgehogs- As an avid hedgehog lover, owner, and breeder, I care for these animals more than I care for myself. They are wonderful animals! Approximately four months ago, I rescued a hedgehog from this facility. I say that I rescued her because she had an awful skin infection (from an allergic reaction to pine), mites, and many other health problems. She was housed in a cage with her brother. The day after I rescued Iffy, I took her to the vet. After two weeks, she was remarkably better, but still very grumpy. One morning I woke up to socialize her, as I always do, and I found 4 little hoglets. Before her, I had no idea how to deal with hedgehog babies. They had not informed me the hedgehog in the cage with her was a male, let alone HER BROTHER. They do not have pedigrees and are a result of very poor care. The babies are now approximately 10 weeks, and happy and healthy in their forever homes. Iffy was a wonderful mother, however, she was way too young. Hedgehogs should only be bred at 6 months, Iffy was four months old, and as mentioned, by her brother.
I hope this review makes you as angry as it does me!!!
Thank you.

BT
Brittany T.

05/02/2016

Overall

I'm not one to write reviews but I was told the puppy I brought was akc well turns out when I got the papers mailed to me he was "aca" and I looked it up and it used by puppy mills it's how they can get away with running puppy mills.. If I hate the choice I wouldn't give them any stars.!!!!!! My poor baby hates crates and has horrible issues due to being a puppy mill puppy.... I will never step foot back in that store.... They support puppy mills!!!!

AM
Amanda M.

08/09/2015

Overall

My boyfriend showed up with a hamster for me from PAW and the lady at the pet store told him that the hamster wasn't pregnant but the other 2 in the cage with her was. So he buys that hamster then he goes to get food they don't have any for hamsters. Okay so then they tell him to buy rat food that the hamster will be fine so he does. Anyway he leaves there with everything for the hamster and then we leave for the beach and leave the hamster with his parents anyway 2 weeks go by we come back and she has babies! And also she has been starving for 2 week bc she isn't eating the rat food. Okay so 3 weeks pass by I still have the hamster and the babies. I call the PAW to explain the situation and see if they would buy them back and he said no and while telling the supervisor everything has happened he argues with me about it and then hangs up the phone. I am NEVER going back up there ever again. That whole store is beyond sad. To think that they are starving the animals and aren't giving them what they need and they are rude. I would not recommend them to anyone.

MD
Missy D.

04/16/2015

Overall

I love this place..I have been going there since the first week they opened... And I now drive from Roanoke just to get fish supplies... And the dog children get there Scooby snacks. I proudly support them.

SB
Stephanie B.

10/12/2014

Overall

Awesome! Hard to find a real "Pet store" anymore but they have nailed it! My kids were lost for hours just looking at all the LIVE pets they have. Great prices too, which I was surprised since they are a mom & pop but my Dogs food was $8.00 cheaper than Petco!

Details

Phone: (434) 239-6787

Address: 2408 Wards Rd, Lynchburg, VA 24502

Website: http://petaquaticswarehouse.com

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