Aquarium Center

Worst customer service. I've read other ratings and I agree completely. The staff wasn't too bad, but is not knowledgeable enough to work at an aquarium like this. The owner was condescending and rude.

I've been coming here for a bit. My only issue is that I get did stories about the salt water tank what to keep in it and what not to. When to acclimate seahorses and starfish and when not to. All I'm all everything I have gotten has been great and I love it here. I have read several paat reviews and I am guessing g things changed because everyone asks me if I need help and there are happy people every where. As far as the phone thing goes I've only seen them on the phone talking to a customer and usually they tell that person to hold on a min. I have a great shopping experience so far I hope it stays that way cause this is the only place that has what I need.

Worst customer service ever! After spending hundreds of dollars on various supplies for my turtles over the past year I purchased a cement cave for my new tank. I specifically asked the guy if this item is suitable for turtles and I was assured everything will work fine. What I didnt see coming is my turtles trying to take bites of the thing and rubbing their shells up against it. Now my aquarium and filtration system is filled with small white pieces of concrete. My Magnum 350 PRO filter has a damaged impeller and now functions at half capacity and my turtles looks terrible, no appetite or energy to do anything. To make the matters worse, the owner told me to beat it because he didnt want to take a $60 loss. So much for making it right for the customer, he didnt even offer store credit. Ignorant fool, I hope the $60 was worth the thousands of $$$ I would have spent over the course of the next 40 years of my turtles lives (tanks, stands, filters). Shop at your own risk, the owner will cheat you out of your money!

Aquarium Center has a great selection of fish and plants, and it is by far the best fish store I have been to in the area. It is important to know when they get new shipments of fish however, as I have gone there times when there were tons of fish, and other times when there was hardly any. The fish seem healthy for the most part, but they may be a bit pricey. Customer service isn't anything special however, and it seems that most of the time the staff just tries to avoid customers, and you will never hear "May I help you?".

My experience at the this store has been nothing but great! I'am a Discus collector and every discus that i have purchased from this store has been healthy and strong.I love their selection of discus and the staff really seems to care and is willing to help and answer any questions. Sometimes you may have to wait but is not a problem for me. They once gave me a discount on a fish and also if they are having trouble with their PH levels or water conditions, they will not sell you a fish until the problem has been corrected, I really appreciate their honesty! All in all.... I give this store a thumbs up!

I got a Green Spotted Puffer and Figure 8 Puffer here, they keep them in freshwater even though they are supposed to be in brackish. The staff can be very rude. There's times when I've went in there and waited a half hour for someone to ask me if I needed help. It's so hard to find a nice aquarium store.