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(757) 494-1683Visit WebsiteMap & Directions1977 S Military HwyChesapeake, VA 23320Write a Review

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General Info
We are a family owned, local pet store carrying all types of pets including: birds, fish, small animals, reptiles and much more. We are conveniently located in Chesapeake in the Chesapeake Crossing shopping center. Come and see our huge selection!!!! You will be surprised at the variety and amount of products and livestock that we carry.
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Services/Products
* Birds * Fish (Fresh & Saltwater) * Small Animals * Reptiles * Dogs * Cats
Brands
* Seachem * Solarmax * Caitec Oven Fresh * Volkman * Habitrail OVO * Sun Freshworld Bedding * Natural Chemistry
Payment method
amex, discover, visa, mastercard
Location
Chesapeake Crossing
Neighborhood
Washington
Amenities
On Site Parking
Categories

Coupons & Deals (3)

Reviews

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JT
Jel T.

09/25/2019

Overall
Selection
Service

This is the worst pet store I've ever been in and I've witnessed its downfall over the years. The owners dont care about anything anymore. They refuse to actually help customers themselves while they stand around on their phones. Shannon is a straight up B!tch to everyone.

BC
Bletcherous C.
Edited: 01/23/2018
Overall
Selection
Service

Very helpful. Great advice, and the animals seem very well cared for! Thank you for all the help! :)

BW
B W.

03/03/2017

Overall
Selection
Service

I came in and was welcomed right away and asked if I needed help with anything. They have a huge fish section as well as reptiles, birds, and small mammals. The staff are very nice and knowledgeable. I will definitely be coming back for all my exotic pet needs. They have feeders of all kinds and anything else you can think of. When I am ready for my next best friend I will definitely be coming here. I love that they even take in and rehabilitate animals that are either unwanted or not taken proper care of.

ST
Su T.

12/18/2016

Overall
Selection
Service

By far the worst customer service I have ever EXPERIENCED ! I chose to shop @ Simply Pets as it is the closest pet store to my home. Overly excited I took my two year to get a few fish and accessories. Upon entering the store my family & I weren't even greeted. There was an older gentle man and a young lady that acted very agitated and irritability with my questions and concerns. They didn't care to provide any suggestions or offer support as I was a paying customer. When I asked the gentle man about pricing he was very rude and nonchalant, yet he had no issue with following me around the store as if I were stealing. The young lady over talked my significant other and I every time we attempted to ask a question, with a lot of extra attitude. Not to mention all of the fish died within hours. Stay far-far away for this business.

AL
Armhal L.

11/20/2016

Overall
Selection
Service

the experience is always pretty bad I been going there for about 8 year's maybe more with the same owners and they don't even know my name the young girl that works there brunette always seems like she's upset I think it's jeff's daughter not sure spent thousands of dollars there and the store is not inviting just close and convenient good luck if you go there but now I'm just going to go to pets mart on Indian River at lease there nice

JL
Jannie L.

09/27/2016

Overall
Selection
Service

Love this store love the employees great selection. Great setup. We defiantly go back for sure as soon as I get the chance.

SC
Snip C.

12/21/2015

Overall

I'm really upset with this store. The boss was very RACIST to me by not allowing me to purchase the merchandise because i was translating for my dad the price of the fish ans then proceeded to kick me out of the store. This shop used to be one of my favorites because the employees did not mind the fact that I spoke another language. But the boss is very RACIST, which is really unacceptable. If you are a bilingual person be careful when you come to this store, or you will be kick out like e because you speak a different language.

AD
Amanda D.

07/05/2015

Overall

My kids came home with suprize goldfish. Went to pet smart and they we're rude and not helpful. But simply pets has been there and answered all my questions, told me how to care for them and what plants and snails to use. Longest I've kept a fish alive. Awesome store.

MS
Mười S.

12/12/2014

Overall

The female owner need to watch her mouth when she talk with customers. Everytime I come there I wished I don't have to see her, her behaviour with customers is terrible even though I come there twice a week, I only come there because that is the closest pet store near me, I'll soon find an other store. Buying supplies there and the way they service going to make you feel you're doing them a favor, not like being their customers who spending money in their store.

Overall
DISGUSTING!!!!!

My husband and I went to a local exoctic pet show and met the owner there. Her husband and her seemed like nice people and we are always looking for a new pet shop to visit. We love to just walk around and visit the animals. We visited Simply Pets on Saturday June 14th around 1pm. The customer service was horrible. No one spoke to you welhen you entered tlthe store. We were greeted after being there for 10 minutes. We walk back to the reptile area and the employee working was too busy hugging and holding hands woth her "friend" to ask us if we were interested in any of the animals or move out of our way so we could look. At first glance all the animals looked fine, but then as we made our second round we started to notice some odd things. The red and green iguanas that are kept in the room with the 3 adult hinge back tortoises looked to be malnourished and dehydrated. One looked to have already passed away. And there was no one around to ask questions to. The red box turtle had a goopy eye. The hatchling african sulcata tortoises were also laid out with feces dried to their tails. Their state of loveliness was questionable as well. My husband finally got some help to purchase some crickets and super worms, the crickets were barely alive themselves. They were kept in plastic bens like you see at any typical pet store, but there was no food or water to keep them alive and healthy. Even though they are used as food, they need substance as well. Over all my husband and I were very disappointed in what we found. I was throughly disgusted to see the state at which these animals were being kept in. If I could have rescued them all I would have. I will never go back nor recommend this store to anyone.

RP
Rob P.

12/23/2013

Overall

Talked with Jeff the owner about getting a new filter system for my 75 gallon tank. He helped me pick out the Emperor 400 at a great price. Unfortunately I didn't have enough clearance behind my tank to hang the filter so I had to return it. We took a look at the Cobal Aquatics canister filter and I'm glad Jeff suggested it. It cost more, but wow its really quiet which is really important for where we have the tank. It also make for a much cleaner look since you don't see the canister (it inside my cabinet) and its real easy to hide the hoses in the tank. If you need some expert advice Jeff's the guy you should go see.

DA
David A.

10/12/2013

Overall
good store

very helpful and have a good selection of reptiles and aquatics

Details

Phone: (757) 494-1683

Address: 1977 S Military Hwy, Chesapeake, VA 23320

Website: http://www.simplypets.biz

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