More Info

General Info
Making dogs & cats look great is our passion! Our academy-trained Pet Stylists have over 800 hours of hands-on grooming instruction that includes bathing, trimming & styling of all breeds & sizes, plus annual safety certification. Our Grooming Salons offer appointments for full-service grooming & bathing as well as Walk-in services for dog nail trim, nail grind, PAWdicure, teeth brushing, ear cleaning, trimming, dematting & more. Our Express services features uninterrupted primping that limits the amount of time your pet spends in the salon. Select locations offer grooming & bathing services for cats like nail trim, nail caps application, ear cleaning & sanitary trim.
Email
Brands
Nutro
Payment method
cash, amex, master card, visa, discover, debit, paypal, check
Location
Sand Lake Corners
Neighborhood
Southpark
Categories

Reviews

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tbelle7

03/07/2013

Overall

While on vacation made an appointment for a puppy bath for a 1 yr old yorkie. Was told either 10 or 11 am was available. Took the 11 appointment but ended up dropping her off at 10:15 am She was put in a kennel for 3 hrs. The woman bathed her and took off for lunch. Had to involve manager to have them complete the trim. Puppy was traumatized and developed stress diarrhea from the experience and had to stop at vet 2 hours later. Never, again!!!!!!

SR
Shayna R.

06/13/2012

Overall
My Experience

I go to this PetSmart VERY often as we have 4 dogs. I took my yorkie-poo here and they cut his privates with the scissors! When we picked him up he was shaking and he at home he ran right into his kennel and refused to come out. He whimpered and licked his cuts and couldn't even walk without crying or licking. He also got fleas and heartworm from them NEVER cleaning. No apologies or compensation, WHATSOEVER

ladydinorl2nv

12/13/2008

Overall
AWESOME!!!

I'm very happy I found this place. The groomers here are the best and I couldn't be more happier with the job they have done with my babies.They were very friendly and professional .It's hard to find a place that has it all like this one....I will never take my babies anywhere else and I highly refer this grooming shop to all my freinds,family and co-workers.

cbonsall

12/20/2007

Overall
Don't use the groomers

NEVER, EVER AGAIN I have taken my yorkie to this petsmart once before with no trouble, but after this experiance never again. I did not notice until I got him home, but his left eye was swollen shut. When I called back to ask what happened and why they did not tell me while I was there I got...maybe he has shampoo in his eye or maybe some hair. No sorry or anything. They did tell me to bring him back in if it got worse so the vet there could look at him at no cost. So when his right eye also swelled shut I had my husband take the dog back over there. Then we find out they did not even have a vet available to look at him today, and they sent him to the PetSmart at Waterford Lakes. After numerous tests they found out that something had gotten in his eyes and burnt them. They said that there may be scaring, but if we put the two perscriptions in his eyes five times a day he shouldn't go blind. Once he was finally back home, I held him for awhile, and realized that my eyes, skin, and throat itched badly. Whatever they sprayed on him was very irritating. So after all of this, I had to rebathe him anyway. They service is horrible, and they have no remourse for nearly blinding my dog. Not to mention, during the two hours that my husband waited for the vet, he watched other dogs being groomed at the Waterford Lakes location. He said they are horribly cruel to the animals and he would never let anyone we know take their animal there again. DO NOT RISK IT!

Details

Phone: (407) 351-2336

Address: 8219 S John Young Pkwy, Orlando, FL 32819

Website: http://www.petsmart.com

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