More Info

General Info
PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
Brands
Nutro
Payment method
amex, master card, visa, check, cash, discover, debit, paypal
Location
Quail Creek Crossing
Categories

Reviews

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Samantha A.

09/12/2017

Overall
Selection

Always kind & helpful staff, even if it takes a bit to find someone on occasion. Great selection of food for both cats & dogs. Lots of little furries to see. Overall a great store!

living4dallas

10/30/2011

Overall
We have a blue heeler mix, his...

We have a blue heeler mix, his name is Bubba. He is 8. We adopted him from a rescue in November 2010. He's the sweetest ever. He's an indoor dog and part of our family, we love him. Bubba loves his spa days at PetSmart here in Wichita Falls. He goes in for the bath, brush, teeth brushing and nail trim. We brought him for a spa day on Tuesday 7/19/11 at 330pm. We got a call at 519pm saying they were taking him to an animal hospital because he was "stressed". The girl said he fell off the table but was fine, just stressed. We got there and the manager of PetSmart, Bobby Garcia, was there and said Bubba was hooked with the short leash and his back legs fell off the table and he was picked back up and was just 'stressed'. The vet said he was asphyxiated, he fell off the table and hung there til someone picked him up. The vet treated him because he was not walking right when they brought him in, he was stumbling and falling over. They gave him a steroid shot for anti inflammatory and sent him home wtih us. About 10pm I called the vet again because Bubba's stumbling was getting worse, they said it was probably normal and to bring him in the next day... they had already made us an appt for 11am for recheck.He kept on getting worse with the stumbling, at 3am he had a seizure. He'd never had one ever. We called the vet and he said it sounded like a brain injury and there's nothing they could do for him without the full team in there, so to come in first thing when they open at 8am.Bubbas night got worse. We stayed up with him all night long. He got more and more dizzy and falling down every time he tried to walk, he had another seizure at 6am. We brought him in at 8 and he had another seizure in the exam room. This was tremendously horrifying for us and also for him. .They put a catheder in him and gave seizure meds (wed morning). Bubba stayed in the hospital til Friday, July 22nd and then came home. He was on medications for the swelling for almost 2 weeks. He had swelling in his neck from where he hung and also they said he had the seizures from swelling in his brain due to asphyxiation. He also developed a bladder infection from the medications and was on another medication for that. He and us have been through Hell.I am extremely concerned that the groomer did not follow proper procedures. If the person had been with him all along, and it happened as they said and just his back legs fell off the table and they picked him right up, he would not have neck swelling and a brain injury. The vet attested to that. I am saddened that he ever had to go thru such a thing and that we have had to as well. It's been very traumatic for all of us.The store took him to the vet after the injury and paid the bills, however, he isn't the same. He is afraid now to be groomed, washed, touched on the neck, and has nightmares. He doesn't play like he used to. He is a completely different dog. He doesn't eat like he used to and will sometimes even go a few days. He coughs all the time and seems like he chokes on the smallest things. It is very sad. No dog should have ever had to suffer like mine has and is. I really wanted to let someone know. I have been upset since it happened and finally realized I had to do something.

catsgirl1

06/21/2011

Overall
Petsmart salon is a busy envir...

Petsmart salon is a busy environment. The salon mgr seems somewhat disorganized and very pushy with sales. The groomers are all friendly and eager to prvoide excellent serive. My dog looked great after the groom. My groomer was very sweet.

Details

Phone: (940) 696-5814

Address: 3201 Lawrence Rd Ste D, Wichita Falls, TX 76308

Website: http://www.petsmart.com

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