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Heather D.

07/05/2016

Overall

!!!!!!!!ALERT!!!!!!! THEY SUCK...Almost had to call police, Maybe I should have. Well maybe this will help someone else not make mistake like I did. They felt somehow I ruined their jet ski, I was offered to pay an additional $350 or they would call police. FYI I am a single mom and saved up to take my young ones and I out for a slow ride. We ended up being harassed and when we complained to Chad the owner at East Tawas Bay Resort we were told Sorry Your loss basically. So not such a good review for entire experience. SHAKE DOWN

AR
Amber R.

07/13/2015

Overall

If I could give Sunny Bunns Boat Rental in Oscoda a rating of zero, I would. I cannot speak for the entire business but I can say nothing but negative comments about the man who rented my family a a pontoon boat at the Sunny Bunns Campground. I do not know his name but if this gives you any indication of his professionalism, his t-shirt read "Beer Me." Before we began our 8 hour day on the rented pontoon boat, this man told my father that the boat didn't run great and it would be difficult to start at times. At the very start of our day, the gas meter read close to 'E', therefore, we thought it was broken. We did not begin driving the boat until about 10:45am and ran out of gas by 1:30pm. We did not exceed the allotted capacity for the boat, nor were we driving around for the whole time. Despite the beer man telling us that the gas should last us all day, we were left stranded by 1:30pm. So we called him and asked that he bring us gas so we could finish our allotted time with the pontoon, which we paid for until 6pm that evening. When he arrived he was extremely rude and unprofessional. He called my mother snotty and continued to be sarcastic and disrespectful to everyone on the boat. This was not a group of drunk college students, but a family including young children and my elderly grandmother. After he left we were very upset with his service and felt ripped off of boating time we had paid for; however, we tried to move on and enjoy the rest of the time we had on the pontoon. When we arrived at 6pm to return the pontoon boat at the dock, the beer man did not say a word to us. As we were walking to our car we noticed he brought a group of 3 individuals with him. They were talking quietly under their breath about us and mimicking some of the men in our group. When asked what the problem was, and the man continued to argue with my husband, mother, and sister for at least 10 minutes. He never backed down but instead continued to mock and disrespect his customers. I would NEVER in my life go anywhere near this place of business and have no idea how someone like this could remain employed. I sincerely hope he is let go so others do not have to withstand an experience similar to ours.

Details

Phone: (989) 362-4040

Address: 300 W Lake St, Tawas City, MI 48763

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