Saved to Favorites

(228) 539-9722Visit WebsiteMap & Directions15134 Crossroads PkwyGulfport, MS 39503Write a Review

More Info

General Info
PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
Email
Brands
Nutro
Payment method
amex, master card, visa, discover, cash, check, debit, paypal
Location
Crossroads Ctr
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
JM
Julie M.

04/20/2016

Overall
Selection
Service

After experiencing a personal attack from a grooming employee we are no longer able to use this company. We are very concerned that your employees would be vindictive towards our animals. She has also asked all of her fellow employees to write harassing comments and personal attacks who are not involved in any way in the situation. We are unfortunately going to have to inform all of our friends of the caliber of people that you employ. This employee is detrimental to the future of your business. I hope that you take into consideration her actions towards your valuable customers. We would love for this to be resolved so that we can use PetSmart again with a peace of mind! We have tried desperately to work with her to resolve this matter peacefully but she will not work with us and continues to have coworkers and family harass us personally! We will continue to keep you posted if there are any changes or improvements with this situation.

Review Image
anonymous

12/11/2014

Provided by Superpages
Overall

I brought my Maltese in for grooming about a week ago. Apparently a new groomer was still leaning how to scissor for longer cuts. At least that is what they told me. She said there wasn't anyone there to help her but I could bring my dog back the next day and to ask for the manager, so I did. The manager didn't work the next day!! I was so mad but everyone makes mistakes. I asked a different girl when the manager would be in and it was the following day. I brought my dog back the following day and the manager groomed him. It was worst. She was full of excuses and they were all different. She was very unprofessional!!! Them she told me I needed to find a different groomer!! I had already paid $68 on my dog and it was a hack job. I could see someone new not knowing what to do, but the nerve of the manager was just too much.

anonymous

10/26/2014

Provided by Superpages
Overall

I brought my Shih Ztsu 7 lb puppy (10 months) for a grooming. She has been groomed before with no problems. I bathe her weekly and brush her so she is not matted. When I brought her on the groomer said she was matted because she found a little ball the size of a small pea at her ear. Anyway I left her and asked for a puppy cut. When I got her back SHE WAS COMPLETELY SHAVED. Grrrr. Can you envision this kind of dog completely shaved? Hideous!! I will never take her there again.

anonymous

10/26/2014

Provided by Superpages
Overall

I brought my Shih Ztsu 7 lb puppy (10 months) for a grooming. She has been groomed before with no problems. I bathe her weekly and brush her so she is not matted. When I brought her on the groomer said she was matted because she found a little ball the size of a small pea at her ear. Anyway I left her and asked for a puppy cut. When I got her back SHE WAS COMPLETELY SHAVED. Grrrr. Can you envision this kind of dog completely shaved? Hideous!! I will never take her there again.

Details

Phone: (228) 539-9722

Address: 15134 Crossroads Pkwy, Gulfport, MS 39503

Website: http://www.petsmart.com

People Also Viewed