More Info

General Info
Visit your Coralville Pet Store located at 2515 Corridor Way for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Brands
Petco
Payment method
amex, discover, visa, apple pay, debit, master card, check, paypal
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Reviews

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Crystal D.

04/20/2017

Overall

It is a shame that racism still exists. I hope that everyone involved in the recent incident that happened when a woman was asked to leave because of her skin loses their jobs. I also believe Petco needs to issue a public apology. From the looks at the other reviews this isn't a good Petco anyway.

KT
Karla T.

05/03/2014

Overall

Worst dog grooming in the area! They refuse to do what is asked and did do what I specifically asked them not to do. They do not seem to know how certain breeds are supposed to be cut. They made my Bichon Frise look like a poodle. Wrong!

katmom

06/04/2011

Overall
Today I went to Petco in Coral...

Today I went to Petco in Coralville Iowa to purchase cat food. I have repeatedly requested cases of Royal Canin Adult Instinctive to be ordered. I will be told it will be order and available in 3-4 days. When I return there continues to be a very few cans on the shelf, and no ordered cases. Once again, I'll be promised it will be ordered and available in 3-4 days. This has been going on since February when I began introducing my 3 Persian kittens to adult food. I returned today, there were 12 cans on the shelf. I asked if the cases were order and told no. I asked to speak with the manager who identified herself as "Leslie" and refused to provide a last name. She was very rude. She display no concern for the repeated failed promises to make this product available as request/promised, excessive number of trips to the store only to find the product not order and available as promised. She in fact LIED directly to me stating she orders the food and I am at fault for not picking it up. I shared I can order the food online and have it delivered to my door but would prefer to support local business. "Leslie" didn't show any commitment to her local store nor employing company, she simply conveyed she can care less if she follows through on ordering requested products, offends customers or loses revenue for her store/company. Not once did she seem to acknowledge failure to follow through with making her store product unavailable impacts the nutrition of the pet which is suppose to be an area of strong commitment of Petco. This store has repeatedly shown incompetence at customer service in this area without regard I have been a regular customer purchasing $200-300 food at a time from this store when feeding kitten food. I am a pet parent who excessively overindulges my cats. Petco has been a beneficiary of this over indulgence. I have worked harder at keeping myself a customer of this Petco store than this manager attempted in 5 minutes of time. "Leslie" was without concern for business nor pet, let a very good customer leave with a commitment not to return. Additionally, I am a Marketing Billboard for the Coralville Petco and Petco in general. My Marketing Billboard message is: Irresponsible, Poor Communication, Lack of Commitment and follow through, Places Pets at Nutritional Risk by inconsistently making food products available even upon request.

Details

Phone: (319) 337-9973

Address: 2515 Corridor Way Ste 3, Coralville, IA 52241

Website: https://stores.petco.com/ia/coralville/pet-supplies-coralville-ia-1671.html

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