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Rick's Fish & Pet Supply

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OPEN NOW
Today: 11:00 am - 8:00 pm
Years in Business icon
46 Years
in Business
Amenities:
Wheelchair accessible
(301) 694-9664Visit WebsiteMap & Directions1003 W Patrick St # JFrederick, MD 21702Write a Review

More Info

Email
Extra Phones

Phone: (301) 846-7769

Phone: (301) 831-4747

Fax: (301) 846-7769

Services/Products
Aquariums.
Payment method
discover, mastercard, visa
Location
Frederick County Square
Categories
Other Information

Parking: Free

Wheelchair Accessible: Yes

Reviews

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BG
Bob G.

09/13/2020

Overall
Selection
Service

The most knowledgeable people I have ever encountered in a full line pet and aquarium retail store. So refreshing to see in this day and age. When they have been at it for so many decades under the same ownership it’s obvious they do it right. WOW! This is the place to go for knowledge and awesome variety.

aatina.strack

04/07/2014

Overall
didnt even mske it in the door badddd customer service!!!

If you know anything abiut the fish keeping hobby, then you know how hard it is to find a good reliable place to buy a nice healthy stock of fish....Sadly, I will never know if this place has good stock or not because of the doen right NASTY and rude customer service I got just trying tofind out what types of fish they have to offer for sale, instead of asking me what type of fish I was interested in I rudely and very bluntly told that I should drive the (they claim 30 minutes frim martinsburg wv IN traffic) if I wanted to know what types of fish they had....Well in my opinion if they are willing to opening trwat their customers with such disgrace and rurudeness then I can not come to any other assumption other than they must treat their products even worse!!..Which is too bad because I am looking for a place that can help me stock my new 125 gal saltwater tank and three other large freshwater tanks have plenty of room as well....Oh well their loss...They need to hired friendlier employees if im ever gonna take 45 mins PLUS at least, out of my day to drive up there....

Overall
Excellent Staffing

We were looking for a place closer to home to meet our salt water needs. The staff was young, however very knowledgeable and helpful. They place was packed with merchandise, but not so you can't find what you need. I give it a 4-star mark

swanson_daphne

10/09/2010

Provided by Superpages
Overall

we just moved to town and went to look for a pet. the owner-manager was just as negative as in the review from 2009. overpriced containers and not listening to customers needs is hurting this business. I see people walk in and walk out with nothing. I went there twice because I really wanted this frog or even some nice fish. Everything I mentioned such the care I took of a reptile or fish was not correct according to the manager his way was the only correct pay. they should let someone else with a better attitude that wants to make sales to those with wonderful homes for pets. I miss having a pet especially since we are unable to conceive. The store has so much potential under proper management. I wish them the best and hope the reviews help make it better.

anonymous

04/03/2009

Provided by Superpages
Overall

Poorly run operation with lacking customer service. Attitudes of store personnel are surprising for a retail operation. I went in recently to purchase feeder mice and was told I could only have a portion of the requested amount since a small shipment came in, which is understandable. A store manager went on to say he had been running out for the last few weeks and couldn't figure out why, and if I needed more mice I would have to pre order weekly so he didn't have to clean the rodent cage a third time. I will go somewhere else where they understand supply and demand and run a business with customer service in mind. I would have to say some of the staff is pretty knowledgeable in the pets they carry but getting waited on is rough at times.

dw_mathis

07/06/2008

Provided by Superpages
Overall

This is a very unique place of business, because Rick knows his stuff and he isn't going to sell you anything if you don't know anything. Some people take offense to this, that's because they don't know what the they are talking about.Rick doesn't want you to buy something, take it home and let it die.I found Rick's in 1983 and did business with him up until I moved out of state back in 1996.Service was great and I tell everyone I know to go there.

phek-plau

06/30/2008

Provided by Superpages
Overall

Great selection of fish, lizards & snakes. Staff is always helpful and much more knowledgable then the staffs at other area pet stores. Small selection of birds, primarily parrots.

Details

Phone: (301) 694-9664

Address: 1003 W Patrick St # J, Frederick, MD 21702

Website: http://www.ricksfishandpet.com

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