More Info

Email
Extra Phones

Phone: (832) 598-7053

Brands
amana, bryant, carrier, goodman
Payment method
all major credit cards
Neighborhoods
Brookside Village, Southeast Houston
Categories

Reviews

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VH
Vicki H.

05/22/2020

Overall
Promptness

Watch Out. Seniors and women. He scared us into a new a/c unit around then intimated my 83 year old mother into another $1200.00 for a matinience check which they quoted at $79.00. Call anyone but this company. Just ask...

OJ
Octavia J.

12/15/2015

Overall

I would rate this company at a zero if I could. It is one thing to have poor customer service or spotty workmanship, but this company is actually corrupt and criminal. Ted Garcia is outrageously dishonest. He lies about issues that are not present and price gouges his customers. I made a terrible mistake by calling him for what turned out to be an electrical breaker issue. However Garcia, being the only A/C repairmen taking after hours calls, was the one I called. By the time he got done lying through his teeth, he'd made up a story about a coil leak and low freon levels that turned out to be 100% false. He also went as far as to say that my coils were the wrong size for my condenser unit. All of this was done in an attempt to sell me a brand new unit at an estimated cost of 9k. Yes, $9,000 to replace a perfectly good A/C unit. I thank God that our negotiations fell through before I moved forward with that work. Without going into too much detail as we still have a legal issue pending, my original A/C, the one that he claimed was on its last leg, is working fine to this day. The really sad part is that this is Texas! It is super hot and no qualified HVAC technician should be hurting for work here. The fact that he carries on like he does speaks a lot to his character, or lack thereof. It amazes me that he is able to sleep at night. I have made sure to tell all of my friends, neighbors, and coworkers to avoid this company. Even if it is midnight and he is the only one taking calls, you are better off going to a hotel and waiting until more reputable HVAC companies are available.

Details

Phone: (281) 485-4627

Address: 12300 Lack Rd, Pearland, TX 77581

Website: http://www.24houracservicepearland.com

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