Vail Ranch Center

This vet is a nice change from my previous vet who was nice but horribly overpriced and rarely returned phone calls. I found this vet easy to talk with AND understand (and I'm a speed talker) and not at all the kind to suggest superfluous testing or procedures. Twice I've had what I thought were emergencies but he assuaged my fears and we took the conservative approach first and it worked out for my dogs. His office ALWAYS returned phone calls within the day even when they were not emergent or had to do with just pricing of meds, etc. When my dog stopped walking Christmas Eve they rushed me in and stopped his pain and my tears, saving our holiday season. Finally, when I inquired about a lost dog I found (I needed it checked for a microchip) he quickly asked me if I needed him to board it; he specifically didn't want me dropping it off at some shelter and risking its chances. NICE CHANGE from some places that make you wonder why they went into the animal saving and loving business. I recommend this place fully and without hesitation.

I have a hard time understanding why people are rude on the phone. what makes you think that I want to do business with your company. I guess the satisfaction of a few costumers a month to make ends meet is enough for the owner. In any case, I suggest a no go to this place.

Receptionist was extremely rude dr's English is very hard to understand they WILL NOT work with another hospital if you move or have an emergency else where, I missed two appointments at my new bet because they would not fax His records. I called the new hospital called after 17 days they debt half of the record with a rude fax cover sheet TO MY NEW VET! Very unprofessional would not pay a penny for their thoughts.