Goodyear Auto Service

Where to begin, where to begin... So I recommend to everyone that you read this before going to this goodyear shop. I will be posting it on every website I can to ensure that this business never hurts anyone ever again. I went to this shop twice. The first time in my jeep the only problem this first time was getting treated like a second rate customer when I was spending over $1000 on tires and a front end alignment ... The wait time was literally the worst thing I have witnessed I was there for 6 1/2 hours for everything and I came when they opened with one car in front of mine and only 1 person after me. All of the equipment on my truck was aftermarket. Rough country suspension the works... I had just had installed at desert rat off road 7 months prior to leaving for basic training. However they wanted to insist I have some of the suspension equipment replaced because it was bad... How can it be bad when I just had it installed before I left for basic military training then come back to have the tires I want installed? Second I have my Wife's Pickup Truck... Again lifted aftermarket everything they recommended I replace some things which weren't as new but they refused to do the alignment until I replaced them this time... So I said alright, ill go home and replace it myself... Well they didn't like that too much, I came back the next day after having a friend install the new parts. Same thing 6 hour wait for new tires and an alignment. Later, we are driving up to the Colorado river pulling a boat and get this... my tire falls off... all 8 studs broke off because the wheel was not torqued down enough. Guess what the shop said, "Well on your receipt there is a disclaimer stating to re-tighten the lug nuts after 50 miles of driving." I stated I was not informed of this I was just told to sign the receipt acknowledging the amount. What I got in return was a "I guess you should read what you sign next time" Not only did they provide bad service the put my family's LIFE in danger. Please for all that is good in life do not give your business to this company. They don't care about you, or your car, they only care about themselves.