PC EMT Computer & iPhone Repair - Alpharetta

You will not get better repairs and straight forward business than from PC EMT...........
I wish we had people in my business that could operate like this

I don't even know where or how to start. Often times, business only get recognized when they do something the consumer doesn't like. I called this company on a Saturday in a panic because my work computer had blacked out. I had gone to Apple and they said there was nothing they could do. They gave me no options but to buy another one. The issue was I had 9 years worth of data in my system and it was as though my life was gone in an instant. I called and I wanted to skip the line and ZO laid down the firm rules and told me what he could do and in the order in which it was done. Initially, I didn't like that because to me this was URGENT. Being a business owner for over 30 years, he taught me a lesson and one that I will admire from here on out. I settled down because I trusted his process from day 1 and I felt CONFIDENT he was the professional when it came to my computer. He was on time and he exceeded my return delivery date and he RECOVERED MY DATA. I am forever grateful for this company and the professional staff. Even if it would not have turned out the way that it did, I would have known it could not have been done. I can't recommend them ENOUGH and I thank you ZO and your team... 100 stars.... BEST IN CLASS!!!

We use PC EMT for all of our business and personal device repair needs. Zo and his team are super knowledgeable, responsive, and very fair on pricing (the price to repair an iPhone X screen was 50% less than another company). The work is top-notch and you simply cannot go wrong with PC EMT. I highly recommend PC EMT.

Every time I go to PC EMT, I am impressed with their professionalism and knowledge. Over the years, I've had several iPhone screens crack (and an iPad), a problem with a battery, an issue with my charging port and most recently my computer had a virus. Everything always comes back in perfect working condition. I like how they show that everything is in working order before I leave and that they clean the screen as well. If you need anything electronic repaired, I highly recommend this business.

This is the best place you can go to repair your iPhone! It is extremely well managed and reliable. You can't beat the quality customer service or price anywhere. I have been coming here since I started using switched to iPhone and will continue to do so. I am sure the other service here is also of equal value because they run such a tight ship! Keep it up! Other businesses could learn from this place.

I called my wife when I got my phone back and told her “PC EMT has the best customer service I’ve ever experienced”. Going forward, I will be getting all of my technology updates or repairs done here. I highly recommend this place!

Excellent!!! My Laptop crashed on Saturday. I called them and they took my computer and had it up and running perfectly (even better than original) in a couple of days. This could have been a big blow to my business, but they saved the day... Very professional and outstanding at what they do. They are my new go-to for anything computer related. I am also going to buy my next computer from them and set it up so it is right!
I highly recommend them to anyone who needs help with their computers!

Purely Impressive! and I am not just talking about their very competitive pricing! Their customer service absolutely has my utmost respect for professionalism. You can tell they actually love what they do and warmly demonstrate it in their work by making sure the customer understands as well. I highly recommend this place to anyone!

I am reissuing a complaint I recently cancelled. It appears the issue I thought was with AT&T that was resolved was in fact not resolved. In fact, I learned my computer was dangerously operating on an unsecured network. Unfortunately, because I thought I had internet connection, I mistakenly thought the issue was with AT&T. However, it has come to my attention that the existing issue is still in place, and I want PC-EMT to correct whatever they did to the settings on my computer that are not allowing me to get internet service in my home. Plus, I am adding a complaint that PC-EMT is falsely posting on my behalf. Someone (NOT ME) posted an apology to PC-EMT stating the issue was with AT&T and not PC-EMT, then the false party using my name, gave 5 stars to PC-EMT. This is certainly something I will NEVER do. Even if they resolve the issue with my computer, I do not think they deserve 5 stars; especially since I have had to resort to reporting their service to BBB and GA Consumer Services.

My family has been using PC EMT for years and they are GREAT! They have always repaired our computers quickly and have never, ever tried to upsell us with products or services we don't need. The guys (maybe ladies too but have not seen any :)) are always friendly, knowledgeable and available. Even if I just come by or call with a question! I really like that they have a nice convient retail laocation right next to Kroger. I am always thrilled to do business with a local trusworthy company like this where you can get real personal service and you are not just a number with an extended warranty! If you need computer repair, call them, you will be glad you did!

My son's 4 year old Gateway laptop had been going off and turning black spontaneously. PC EMT ran a diagnostic for a set fee and seemed to temporarilly fix the problem but the laptop kept doing it every few weeks, so they probably checked it 4 more times for no additional fees.



Finally, the last time John recommended we consider a new laptop by emachines because further attempts at fixing the Gateway might not even work . Might as well get a brand new updated system. I picked up the emachines laptop for a competitive price and it has been working like a charm. Thank You John and Warren, as well as the others that have helped us through our little computer breakdown.

I took my daughter's laptop in when the screen would not light up anymore. It was a simple inverter chip and they put it in and gave it back to me within the hour! Very professional and great customer service.