Hero Plumbing, Heating & Cooling

Dustin H, your plumbing-service technologist, came to my home to perform discovered repairs on my hot-water heater (anode rod/relief valve/gas leak). The consistency I’ve noticed with your technical personnel is they are courteous, professional, and have first-rate field-specific subject matter expertise with the ability to communicate. Dustin made sure that I understood his repair process. After the repairs were done, upon request he took the time to educate me on water quality and the technical reasons for performing maintenance on hot-water heaters. That level of customer interaction surely authenticates your company’s continuous high ratings.

I had a great 1st experience with Uptown Heating and Cooling. Chris F. was our Service Technician and he was excellent. He was courteous and got our problem figured out in a timely manner. I also felt the pricing was extremely fair. It was a below 0 day as well so I was thrilled they could get somebody out the same day to help us with our furncace issue.

Robert, my boiler technician, did an excellent job tuning up my boiler. He knew what he was doing and told me more than I wanted to know about my boiler. I felt he could take my boiler apart completely, and put it all back together perfectly. The boiler is running great thanks to him. I will definitely request him for next year's tune-up.

We have had Uptown Plumbing come out to our house multiple times for various jobs as we remodel our home. They always provide excellent service over the phone and in person. Master plumber Phil is amazing. His work is always incredible and he explains everything so well. Their pricing is fair and upfront and the workmanship is top of the line. I trust them 100% and they continue to impress me every time!

Dustin & Joseph VO at Uptown Plumbing were awesome field service representatives; both were very personable and professional and helpful in quickly resolving our plumbing issue to resolution. First class outfit. This week they had a special waving the trip fee, which was very nice! Very fair and easy company to work with. Great customer service. Dave

TJ, David and Sara are a wonderful as seat to Uptown Plumbing. I talked with David in the morning about my AC problem and he assure me immediate attention by 11 it was TJ that came to the door he was very kind and professional and he did the job very well and explained everything that he did I felt very comfortable. Thank you so much for solving my air condition problem is such a nice manner. I will recommend Uptown Plumbing Heating and Cooling. Thank you for such great customer service