Reid's New Golden Gate Funeral Home

I would never recommend this funeral home to anyone who cared about their loved or who cares about professionalism and compassion. My family was with my father for hours after he passed away then purchased a new suit for his burial. When we arrived at the funeral home we were shocked and appalled by how he looked. His skin color and shape of his face were completely different. They put fillers in his mouth in place of his dentures which charged his mouth shape and altered his entire appearance. They never called to inquire about his dentures or to notify us on when they were going to embalm him so that we knew when to bring them. They also polished his fingernails!, What 80 year man do you know that wears nail polish?



The new suit was stained while in their care. When we pointed this out we were told that it would be corrected. On the day of the funeral, the stain actually looked worse. When I showed this to owner Arthur Reid, he very rudely told me that "well things happen". I then told him to just get away from me. His response was not to apologize for his poor workmanship but to tell me that "he didn't have to go anywhere". When I told him that I was going to tell everyone in person and on line about his unprofessionalism, only then did he try to apologize.



The staff at Reid's New Golden Gate are business people and death is their business. They don't seem to understand that the death of a loved one is not an everyday occurrence for every else. There was no warmth or compassion felt during this entire process. Please take your loved one somewhere else.

as far as setting up the arrangements everything went smooth , but when it came to his burial they told the cemetery when they dropped him off no family was attending , which they knew was a lie , lucky for me i thought to call the cemetery to see exactly where they were located (im from a different state) , if not they would have put him in the ground and we would not have had our final viewing and been able to say our last goodbye