Kids R Kids Cinco Ranch East

I am having the best experience with this KrK location.

We changed our daughter from another "good daycare" in the area, because she wasn't happy with them. Now my daughter loves KrK. She wakes up every morning saying, daddy its time to go to Kids R Kids, plus she is getting a fantastic education. Also the staff is always with a big smile and willing to help us.

We registered our 7 month old daughter to this place and paid the 200 registration fee and 250 for one weeks' tuition. The baby however was having a very rough start there, so we decided to withdraw her. She had been there for only two mornings, so we requested the refund of part of the tuition. It was their written policy that if the student attended less than two days (or three days, not sure) of the week then they will refund half of the week's tuition. We made the request according to their policy, for half week's refund. We emailed Kay (I think she is the owner) on Jun/20 and Jun/30, but she did not reply. We sent her another email on July/3, indicating that we would make a formal BBB complaint against her if I did not get my refund. This time she replied, said she was out of office and would be back on July/13 and would process the refund as soon as she got back. This turned out to be a lie because she did not do anything until the time of his review on July/21, after another follow-up email on July/18. To this point she has wasted all my kind gestures and patience, and I am wrapping up to make a business complaint to get the issue solved. Friends, please do not go there because the business owner apparently lacks respect to you and to your money, so how can she respect your child?

This is a great school! I would recommend this to anyone :)