Kennel Cuts Dog Grooming and Spa

My dog has been going to kennel cuts for almost a year now where we have had no issues until today. Today when my dog got home from the groomers we realized his flea collar was removed and not put pack on him. We use the seresto flea collar (approx 70$) which has worked very well for us over the years (highly reccommend). When we realized the collar was removed, we immediately called to let her know. It was about 505 (they close at 5). We picked him up arou d 430, so it wasn't very long after. She was extremely rude on the phone with me raising her voice and telling me she was in Tampa and was not coming back to give me the collar that she will put it in her mailbox and we can pick it up tomorrow. This collar is supposed to remain on your animal for the whole 8 month period or will become inactive. She then told me that these collars do not work anyways, and I'm giving my dog cancer. She also said when dogs come in with flea collars, they typically throw them in the trash. I would highly suggest if you use an expensive flea collar such as seresto you do not keep it on your animal when dropping off. When i informed her of the fact that she is not a vet, but a groomer she again started yelling at me over the phone and eventually hung up. As I said, we've been going here for about a year now and never had an issue, but as soon as you get on her bad side or say or do something she doesn't agree with, all hell will break loose. Everyone has their own opinion and I hope that not everyone has a bad experience like we did today. I am moving out of the area in 2 weeks and was sad to leave this place, so I brought him in for one last spa treatment. I am no longer sad and hope to find a new place that cares more about their customers.

I am so pleased to find a grooming spa for my baby girl Peaches. All her needs are met by the best here in The Tampabay area. I would give them 10 stars if I could. Thank you so much perfect love!

The people is nice and they care for my two Golden Retrievers. I would not change them for anybody.

Best service around the area. They are very gentle and caring. Definitely will come back. :)