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        General Info
        1+1 Cares makes quality care accessible to seniors and their families. 1+1 Cares is a referral agency that qualifies and screens caregivers and then matches families with caregivers that provide non-medical services such as assistance with transferring, bathing, dressing, cooking, transportation, and light house keeping.
        Extra Phones

        TollFree: (888) 321-4711

        Payment method
        discover, master card, visa, amex
        Neighborhood
        The Old Quad
        AKA

        1 Plus 1 Cares

        Other Links

        http://1plus1seniorcare.com

        https://homecare.1plus1cares.com/san-jose38838917

        Categories
        Computer Software Publishers & Developers, Computer Software & Services

        Reviews

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        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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        MJ
        Marie J.

        03/28/2022

        Overall
        Expertise

        I love how excellent their communication process is and the genuine concern and care that they provide.

        Helpful(0)Flag
        SB
        S B.

        07/02/2016

        Overall
        Expertise

        When looking for 24hr. care of my mother-in-law, 1Plus1 was suggested. This company was a great DISAPPOINTMENT...customer service is non-existent, bookkeeping atrocious. We gave the 1Plus1 case manager detailed information about the situation (she was extremely against in home care). Within the first week, the caregiver notified us she was going on vacation in two weeks and someone else would be replacing her. The company knew but neglected to tell us. This was very upsetting to all of us. The day of the switch, the two caregivers got into a FIGHT! And if that wasn't enough, by the end of the first week after the switch, we received a call from 1Plus1 advising us that they were discontinuing care THE NEXT DAY. The pregnant caregiver was unable to lift and the manager lied saying she had told us to get a lift.



        Finding care for an elderly parent is a very difficult task but dealing with a such an unprofessional company made it far worst. Don't waste your time.

        Helpful(0)Flag

        Details

        Phone: (408) 298-0663

        Address: 990 Linden Dr, Santa Clara, CA 95050

        Website: http://1plus1seniorcare.com

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