Todd's Porcelain & Fiberglass Repair

To say this company's scheduling and employee skills are lacking is an understatement. Here's my experience:



Schedule a refinishing job for my historic home's cast iron tub. Informed it is a two day process. First day is about 6 hours of refinishing. Second day is about an hour to seal and make sure everything is good.



Day of refinishing. Employee shows up as scheduled. Does the work all day. I notice after he left that paint is pooling in spots and is both visible and tangible. I call the company. They say this is normal and the employee will fix it tomorrow. New guy shows up the next day, says he can't do a few simple fixes because job was done poorly and has to refinish it but has to do so at a later date. Scheduler calls me and schedules for a week later. I'm pretty upset at this point but I decide to be patient.



A week passes. On the scheduled day, no one shows up. I call Todd's at noon. Oops they messed up and didn't actually schedule me even though I received confirmation over the phone. Good thing I've taken ANOTHER day off work. So not only is my bathtub way behind schedule, so am I in my professional life! I have to "convince" them that they need to come do it the next day even though they tried to push it back almost another week. I wish this review was different. I will never recommend this company to anyone.

Todd employs uneducated idiots...Todds is a local business ran by a guy name Gary, he even has employees hired that are on proabation. I wouldnt want anyone in my home that is recently on proabation. His employee gave my wife his card, wouldnt stop flirting with her. When i ran a google check on him he came up as on probation and in anger management classes..I would questions todds integrity by hiring such people to come work in beautiful homes.So think twice before calling them u might get a theif rather than a wife beater.

i had my tub refinished what a wonderful job.. i was really impressed. The tech came into my house. He went over everything he was going to do , ask me what color ,, i wanted. very pleasant tech. he masked off the bathroom sprayed on the finish .. then he came back 48 hours later to take down the plastic .. he caulked and wow ,,, what a new tub i have i would refer them .