Letha's Pet Styling

I love this place. Everyone is so friendly and always willing to answer my questions. I'll definitely return.

I have used Letha's for a couple of years and normally have been pleased with my service but this last time I took my dog in on a Saturday morning before 10 am. At 4 pm I had still not heard from them so I called and was informed that my dog would be next. 20 minutes later I got a call that she was done. I went and picked her up, paid and left. After I got home I got looking at her and saw what a really horrible job they had done on her. I called them but it was after hours so I left a message that I was not pleased and would appreciate a call back. On Tuesday Letha had her assistant call me back. At first they were very accommodating and told me they would fix it. The problem is that they are not open when I am not working except on Saturday. On the one Saturday that I could get her in I was told that they were not taking any more dogs that day. So I finally took a vacation day from work so that I could take her in and when I called them I was told that I had taken too much time to bring her back and that the best they could do was give me 25% off. I told them that if they could not fix their bad hair cut then I was certainly not going to pay them to do so and that I would be finding another groomer. They had absolutely no concern that they were losing a customer.

Letha is awsome, great attitude, and that means alot to me, as well as she delivers great service all around. The dogs seems to love her and so does the owners......