Generations Family Medical Clinic, LLC

The staff at Generations is kind, compassionate, humorous, and knowledgeable. We've never had such a great rapport with a doctor. The PA (Tuan) is very professional, he makes sure that all of our questions are answered, takes the time to listen to us, and the entire staff has taken the time to get to know us. Our care has always been top notch.

I love the doctors i have seen at Generations. But folks at the front desk behave like cold machines: they primarily focus their attention on the computer, they run you through like cattle, and, if you happen to be 15 minutes late, you end up being told that the computer "kicked you out" for the day's visit. Folks you get on the phone to solve billing and insurance issues are worse. In short: There's more kindness at the vet's office where i take my pets than there is at that "clinic"'s front desk.

Rebecca, the NP, sees my 24 year old who has Down's syndrome. He's on Sooner Care/Medicaid. She is great with him and very thorough. She is good to make referrals to specialists when needed. I have mixed feelings about those in the office. Some are better than others and sometimes those I talk with on the phone are not the most helpful. My prescriptions are sometimes hard to get refilled too. There's always an excuse of the fax not going through or that they sent the authorization for refill so they don't know what happened, etc. I've never had to wait long in the waiting room though and I've not found the clinic to be dirty as others have described.

The worst clinic I have ever been to! I had to call the doctor TWICE to remind her to write my prescriptions because I had an ear infection. A week later I went back and to have my back checked out. I called several times (5+) in the last two months to have my x-rays sent over to Tulsa Pain Management. Aron, the lady in charge of the referrals, is the most passive and argumentative person I have ever met and refused to do her job. It seems all they do is collect SoonerCare payment and that's it! Save your money and time and go some where else!

My child had a severe earache that was turning into an ear infection. Previously, an episode turned into a double-ear infection with pneumonia within 24hrs so I was very concerned we were heading down the same road. I called to make an appointment, answered their questions about her symptoms and was given two times to pick from for this day. After I chose a time they were entering her information and realized she is a new patient and told me "oh we only see new patients on certain days, we will not be able to see your child until next week". No concern that NOW she was quite sick and NOW they had two available appointments. I even said I would show up an hour early to fill out any paperwork needed in plenty of time before the scheduled appointment. Nothing doing. Absolutely no way would they see her. I ended up at urgent care instead and yes, it was worth the concern as she was on her way to a double ear infection. Thanks for the complete lack of concern. ---- In the future if I cannot change my child's doctor to elsewhere, I will just skip this office and go straight to urgent care.

The walls, floors etc were dirty unswept ans unvacuumed every visit. The wait times where's ridiculous, and the dr smelled like cigarettes every visit. Won't be going back.

When it comes to my kiddo the PA (Rebbecca) there is probably the most THOROUGH medical personnel I have ever seen.. She blows most Drs out of the water when it comes to diagnosing, and treatment. She does an outstanding job when i bring my daughter in.. Great place to bring your kids.

I like this place, its great for your average stuff. Unless your in more pain than you can tolerate. I've got to respect thier policy but don't go here if you broke a bone or are in serious, serious pain. Tramadol is not even an option here. Other than that its a great place. I really like the P.A. She treated me very well. Ive seen Her 3 times she's very very good. However I will be changing pcp's it wasn't a wise choice for me due tue suffering from R.A. and figured my new pcp would be able to treat the pain with the common ultram/ tramadol at the least. Thanks to all the prescription drug abusers some people with life long deseases that inflict pain on thier victims will be neglected. It's not the Doctors fault its the fast growing amount of yuppy pill poppers.

This place has the absolute worst service I've ever received. The staff is rude and they treat people like they are just another number. They have a bad attitude when answering the phone,

keep you waiting on hold for long periods just to make an appointment. I've been to both the claremore location and Owasso location and not a single employee was friendly at all. I will not be going back and I would strongly discourage anyone else to go there as well. I would think it shouldn't take much effort to treat customers with kindness and respect, but the staff here is incapable of that simple task. It's really unfortunate.