German Motors Inc

Mark is a perfectionist---that's who I want working on my Mercedes! This guy spent hours trying to solve a transmission mystery with a history, on my E 320 when the codes and symptoms just didn't add up. He charged me nothing for that time and clearly really just cared that I was helped and the issue was handled accurately. He even took photos of the computer module to show me what had taken place. If he gets a little frustrated when something does not fall into place, just know it is because he cares so much that what is done is truly right and precisely what is needed, nothing more nothing less. He charged me only for the 2 hours he actually worked on the car, and did only the work that the Mercedes factory training says to do. The other place I went would have exchanged the whole computer and given me the $1,600 bill. The car is running great after Mark washed the parts where fluid leaked into the Comupter module through the transmission connector which 2 other shops had said they checked and there was no leak. The Bottom line is, Mark is honest, cares about his customers, and has true integrity and will fix your Mercedes with a precision consciousness very few places offer.