More Info
- Email Business
- Extra Phones
TollFree: (800) 737-2837
- Payment method
- cash, check, invoicing available, master card, visa, amex, discover, all major credit cards
- Neighborhood
- Eastwood
- Other Link
- Categories
- Computer Network Design & Systems, Computer & Equipment Dealers, Computer Data Recovery, Computer Hardware & Supplies, Computer Service & Repair-Business, Computer Software & Services, Computer System Designers & Consultants, Computers & Computer Equipment-Service & Repair, Internet Products & Services, Network Communications
Reviews
08/05/2018
Roy is a very knowledgeable and patient computer geek. He was able to get both printers working correctly on this computer after I switched services. The HP gave him a lot of trouble, but he was able to accomplish this. Although it was done in two different time slots, he has always been able to fix whatever the problem is. Great employee!
08/05/2018
All i say is wow. RESCUECOM Anthony is stellar in my book. I have been in IT for 40 yrs and now in Identify Management develop so having my laptop really hurt. But RESCUECOM and Anthony came through and was in contact with ASUS and got my laptop it repaired. I would recommend RESCUECOM to anybody needing desktop or laptop repairs.
11/18/2017
Extremely pleasant, efficient service. My daughter has been using this service for a while and recommended it highly. So far she's been right.
I think this is a very worthwhile investment and recommend it to all.
11/07/2017
Rescuecom called me within the hour of my request for assistance. Anthony was very helpful and knowledgeable regarding the update of google. He instructed me how to backup my files on google and explained why. I have had an account with them for over a year and I find them very knowledgeable, helpful and customer friendly. I would recommend them to anyone.
02/04/2017
I am really happy with the service, I was explained in detail what to do as a level 3 tech helped me fix my computer. I really appreciate all the time it took to help get me back online. I was impressed they were able to help me from far away. Rescuecom is wonderful!
02/04/2017
I was having a problem with my computer and I decided to Give Rescuecom a call to help me with my computer and I worked with Roy and he proved himself a , talented and patient EXPERT WITH EXCELLENT SKILLS AND AN EXPERT COMPUTER TECH. I HIGHLY RECOMMEND RESCUECOM. Many Thanks to Roy for his Help with my Computer problems.
02/01/2017
Rescuecom is wonderful for a person like me who relies on them for support. I am happy to be with them. They are always responsive quickly and thoroughly diagnosing my problem and kindly handling it. They are almost like family to me and I intend to stay with this service for a long time to come.
02/01/2017
Rescuecom is a great tech, always available, ALWAYS SOLVE THE PROBLEM! Rescuecom is a unique technical resource here for LHP. We have several computers and all are currently covered by Rescuecom. Prices are very reasonable, professional customer service, always willing to help. All technical issues have been resolved in a timely manor. The rapport between LHP and our tech Rescuecom enhanced from the very beginning.
02/01/2017
Rescuecom has always been helpful whenever I needed something done with the computer and when it has been a challenge you guy's stick with me until the end until the issue is resolved. I have friends and family that use your services and I will continue to recommend you to others.
01/18/2017
I can always count on Rescuecom to help me when I need something done on the the computer and these guy's are great. They call me quickly and resolve my problems. I will always continue to recommend your service to others.
01/16/2017
Today is the first time that I have used Rescuecom and everyone was very helpful , professional and very patient with me when I called. The issue was resolved with my computer the same day and I am very happy to have my laptop working again. Thank you Rescuecom.
01/16/2017
I found Rescuecom thru Google and I thought I would give you guys a call today to help us with our computer problems we were having. Everyone we spoke to was polite , professional and the tech that was assigned to us Roy did a great job resolving our issues in a timely manner and I will be glad to recommend your services to others.
01/11/2017
Rescuecom took a non-working computer and brought it back to life when I thought it was a goner and without their service the pc was have been a lost cause. I highly recommend Rescuecom and Thanks for being there when I needed you most.
01/11/2017
I have been with Rescuecom for over 1 year and I love the service that I have been receiving from the Technicians. They resolve my issues quickly and in a timely manner. I recommend them to others that need computer help.
01/11/2017
I've had Rescuecom for several years now. Opening a ticket is fast and easy, even for someone like me who is technically challenged. The service reps are prompt, they stay with you until the problem or issue is resolved to your satisfaction. Today, I got my call back promptly, the tech troubleshooted my issue efficiently and resolved it perfectly and was just a super nice guy to work with. Highly recommend the service!!!!
01/07/2017
I had an appointment with Anthony this morning to deal with a frustrating issue with Adobe Acrobat Reader. Anthony was prompt, provided great feedback and quickly resolved the problem. Additionally, he had me re-open Chrome and go through the steps again to ensure that I could view the .pdf. He did a great job and I highly recommend Rescuecom to others. Anthony is definitely a \"keeper\" and I hope I get to work with him in the future, when required. Job well done!
01/04/2017
I have been using Rescuecom for over 2 years and When I call on them to help me with my computer problems they are always prompt, fast and professionally helpful. They resolve my issues fast and in a timely manner. I can always count on Rescuecom whenever I need help with my Technology needs. I highly recommend your services to others that need help with computers.
01/04/2017
I was looking for months a company and last night I needed someone tohelp me with my computer not booting up and I found Rescuecom . After some troubleshooting we found out the Hard Drive on the computer was bad and causing all my headaches , etc. So I followed the advise of one of the Technicians at Rescuecom. My computer is back up and running and running better then before and I also have great protection software to protect my investment ! I highly recommend Rescuecom to Friends and Family.
12/21/2016
Whenever when I need something done on the computer the response time is fast and the issues are resolved quickly and timely. I have no complaints about the service that I receiving from Rescuecom. I highly recommend you guy's to friends and family when they need computer help.
Details
Phone: (315) 433-0002
Address: 2560 Burnet Ave, Syracuse, NY 13206
Website: Primary Website
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