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        (757) 853-7485Visit WebsiteMap & Directions3431 N Military HwyNorfolk, VA 23518Write a Review

        More Info

        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
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        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (757) 853-8250

        Phone: (757) 828-4272

        Fax: (757) 853-8250

        Services/Products
        Tile, Used Carpets & Rugs, Carpeting.
        Brands
        Daltile
        Payment method
        financing available, all major credit cards
        Neighborhood
        Idlewood-Sandy Heights
        AKA

        Carpet World - Carpet One

        Carpet World Carpet One Floor & Home

        Other Links

        http://www.carpetone.com

        http://www.carpetworldcarpetonenorfolk.com

        https://www.carpetworldofva.com/about-us

        Categories
        Carpet Installation, Carpet & Rug Dealers, Floor Materials, Hardwood Floors

        Reviews

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        karengrif1

        10/09/2013

        Overall

        Don't let them catch you unaware! I special ordered hardwood flooring. When it arrived, it was so defective that my contractor would not install it. Carpet One refused to refund my money! Now I am stuck with defective flooring and am out nearly $1,800.00. I was not told that they would not refund my money if the flooring is defective. I don't see how this company can remain in business operating so unconscionably. I have never before done business with a company who would not stand behind the products which they sell.

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        demandgdservice

        08/13/2013

        Overall

        A tree fell on my home 6months ago. Finally that the repairs are complete I can purchase carpet and flooring. I went in today looking for carpeting for my home and received the ABSOLUTE WORST CUSTOMER SERVICE I have EVER received!!!!!!!! They were rude, not helpful and seems extremely annoyed at my being there. To make matters worse the person helping me was the regional manager!!!!!!! After leaving there my grandson cried and said, "why was that man so mean to you grandma?" I would NOT recommend ANYONE to go to this place! If I could have given no stars I would have, one isn't doing this place enough justice.

        Helpful(0)Flag
        bestwildflower

        05/14/2012

        Overall
        THIS STORE SUCKS Completely i...

        THIS STORE SUCKS

        Completely incompetent staff and management. They have "NO RETURN" policy. Don't tell you anything about that until you need to return,

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        Details

        Phone: (757) 853-7485

        Address: 3431 N Military Hwy, Norfolk, VA 23518

        Website: http://www.carpetone.com

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