White Rock Animal Hospital

DO NOT take your animals to this place!! My aunt has had two animals die while coming to this pathetic excuse for a vet. Both were very old and dying from old age but instead of helping her put the animals down they charged her an arm and a leg to run "tests" and then told her with both animals that they were fine. This happened with her cat a few years ago and now her dog. I don't have to be an expert here but he can't even walk now and he is barely breathing. Just last week this vet told my aunt her dog would be fine he was just anemic. Now when I called up there to ask how much they would charge her just to put the animal down they told me they would have to run more "tests". This place is ridiculous. This animal is 17 years old! And now he is suffering. Do not go here. Please take your animals some where else. This place just wants to charge you and make money off of you.

We have an animal hospital 6 miles from our home, but we would rather drive 20 miles to White Rock. They love and care for your pets as if they were their own.

May be the best vets and hospital in Texas. We have known Dr. Hawthorne for 20 years. We have put the lives of our beloved furry family members into his hands without a second's hesitation. He is a brilliant doctor, a straight shooter, and he is always on the animal's side. He will do anything possible to help an animal ... and we have seen some near-miracles. His partner, Dr. Williams, has been an ace on the occasions when we've dealt with her, and seems like the partner that would be chosen by the best vet in Texas. Ditto, the staff. We could not recommend White Rock Animal Hospital more highly.

I wouldn't trust these people with my pet rock. Stay away from these guys if you value your pet's life. If I could give White Rock Animal Hospital a lower rating than 1 star I would.



My son called them back on Jan. 30th because he needed to board his 6 month old puppy while tending to his father at the hospital in Houston for a knee replacement.



When he arrived at the boarding place the owner inquired as to whether or not Bandit had been vaccinated for kennel cough. The owner had a vet across the street who would administer it for $35 if Bandit had not been vaccinated.



White Rock had been administering Bandit's vaccinations so my son called them to find out. "Oh, yes," they said." Bandit was vaccinated for bordetella.."



Well a few days after being boarded, Bandit started with a cough. My son called White Rock back to verify that the vaccination had been given. They checked the records again, and in fact, "No" the vaccination had not been given.



White Rock charged my son, $160. $60 for an office visit. $60 for the antibiotic. And $40 for cough medicine. This could have been avoided with a $35 shot at the kennel.



When My son brought this up to them, the response was absolutely no acceptance of any responsibility what so ever. They said, they weren't even sure that what Bandit had was bordetella. It could have been any other upper respiratory illness. And certainly the Vaccination MUST HAVE been given because that was standard treatment and it was probably a paperwork error.



But if they had given correct information and tho $35 vaccination had been given, there would have been no need to go see White Rock at get Ripped Off for $160.