K-9 Cuts

I am so thankful that I found K-9 Cuts! My dog Coco has had some terrible experiences with dog groomers at both Petco and Petsmart, so she had been reluctant in the past to let groomers groom her. She is a 10 year old malti-poo, so her hair can get extremely long quickly if she is unkept. She normally trembles before I give her over to someone to be groomed, but at K-9 cuts she went right to the dog groomers. She did wonderfully and she looks so amazing! When I picked her up I could tell that they really took care of her and made her feel safe. I have truly found a lifelong groomer and couldn't be happier!

We had been going to get our dogs nails cut here almost a year. They had always been welcoming and happy to see our dogs. My husband and I were driving home when I noticed blood all over my pants from holding my 8 month pug. They cut all three of our dogs nails so short several were bleeding. Our older pugs nail was bleeding so bad it took about 15 minutes of elevated pressure to get it to stop. My husband called and told them they had cut all three dogs nails horribly, he offered for us to bring them back for kwik stop. My husband was already mad no apology was given and cursed a little said we would not be back. We had stopped the bleeding and were cleaning up when they called back. He blamed my husband that "he insisted we cut them" I do recall him saying they were not long but they would trim the tips. He also said my husband "went past the door to the back" he always has gone back and held her and did after he heard her yelping and saw the other owner putting kwik stop on her nails. Then he said "our business was not welcome my husband needs help because he used a swear word " he was upset that our dogs were hurt. They did return the money to my credit card along with the five dollar tip. It's sad that they never took responsibility or apologized . They seemed stressed and rushed. Obviously someone who works with dogs should love them as much as the owners.

Best in the west and have tried the rest.

Yorkie girl would come back from other groomers in our area sometimes nicked, often lethargic, sullen and shaking and we are not even talking about the crap some of the personnel have unloaded on my 82 year old Mom.

I understand accidents happen as my Dad (many moons ago) nicked my cocker spaniels neck and no it was not good but healed perfectly with standard care nightly.

"Stuff happens" with dogs and children as had a daredevil boy who learned over time to hate doctors. Just sayin.

The shop is very clean, personnel extremely nice and caring and most important Roxie tells us by her body language/demeanor each time we pick her up; "yep you missed me" but these are good people who didn't drug me or treat me badly and know what they are doing.