Burger King

I had probably the worst "service" at this location I have ever had!

I went through the drive through on a Saturday morning. I had been there before and remembered that they closed at 10:30am for breakfast. At about 10:20 I pulled into the drive through and waited behind one car. When I pulled up to the ordering box, I started to order breakfast. The girl stated that they were not serving breakfast.... so I ordered food that I really didn't want. We were really looking for breakfast items. When I pulled up to the window, I asked "what time do you stop serving breakfast'?" The girl at the window said "10:30" I looked at my cell phone, it was 10:27. I told her that my cell automatically checks universal time, and it wasn't 10:30 yet. She stared at me and simply said "It's 10:30". Now I am not dumb, and I can't believe that this employee would represent a company in such a condescending and rude manner! If she had said "We stopped serving breakfast a little early" or "we are out of breakfast items" or something along those lines, no problem. I really don't complain too often! But I could not believe that when I told her that it was not 10:30am yet she blankly stared at me and her only explanation was "it is 10:30". You know.. I would have even left it at that, but the receipt she handed me after the food... the VERY LAST THING SHE DID before I drove away... had the time of 10:27am printed right on it!!!!!!!!!!!!



This is an outrageous lack of any concern for customer experience. I find that the food quality of this location is very spotty. I really like Burger King! When I am in Gig Harbor, I go to their establishment and they are not only fast, friendly and courteous, but the food is good. This river road location has frequently given us the wrong order, or food that wasn't warm all the way through right from the window. Better steer clear of this location!!!!!